Customer Experience Associate

4 days ago


Columbus, Ohio, United States First Merchants Bank Full time

Job Role

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As a Customer Relationship Representative, you will play a critical role in building strong relationships with customers, driving sales growth, and delivering exceptional customer service in our banking centers.

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Key Duties

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  • Manage customer relationships, identifying their financial needs and offering tailored solutions.">
  • Develop and implement sales strategies to drive growth and increase revenue.">
  • Collaborate with colleagues to achieve business objectives and improve customer satisfaction.">
  • Maintain accurate records, balance cash, and manage daily transactions efficiently.">
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Qualifications

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To excel in this role, you should possess:

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  • A High School Diploma or Equivalent.">
  • Minimum of 6 (six) months of experience selling products or services.">
  • Minimum of 1 (one) year of sales, banking, and/or related experience.">
  • S.A.F.E. Act Registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS).">
  • Ability to obtain Notary Public designation.">
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Our Benefits

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We offer a competitive compensation package, including base pay plus bonuses and additional benefits.

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About Our Team

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We are a dynamic team of professionals dedicated to delivering exceptional customer service and driving business growth. Our collaborative culture fosters innovation, creativity, and continuous improvement.

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The estimated salary for this position is $55,000-$70,000 per year, based on location and experience.



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