Computer Service Repair Department Supervisor

7 days ago

Denver, Colorado, United States Micro Center Full time
Job Summary

We are seeking a highly motivated and experienced Service Operations Manager to join our team at Micro Center. As a key member of our Computer Service Repair Department, you will be responsible for leading a team of technicians and ensuring the efficient operation of our service repair department.

Key Responsibilities
  • Leadership and Guidance: Provide leadership and guidance to our Computer Service Repair Department and Knowledge Bar associates, ensuring they have the necessary tools and resources to excel in their roles.
  • Inventory Management: Ensure parts orders and returns are executed accurately and within timeframes specified, and manage inventory turns, obsolescence, and markdowns with Service Purchasing.
  • Customer Service: Ensure that customer service standards are met and that difficult customer situations are handled courteously and professionally.
  • Performance Management: Drive performance of the Service Department to meet or exceed established focus goals for customer satisfaction, productivity, income, and operational efficiency.
  • Vendor Management: Responsible for vendor relationship management, including parts cost, margin, and service level agreements.
  • Financial Management: Responsible for creating vendor profit and loss statements.
  • Staffing and Training: Participate in staffing, orientation, and training activities in the store, and assist with scheduling to ensure proper coverage.
  • Technical Certification: Maintain the technical certification level of the shop to ensure proper service and repair of products.
  • Facility Maintenance: Responsible for the look and feel of the parts room and any facility maintenance of the Service Department.
Requirements
  • Education: High school diploma or equivalent, with an associate's or bachelor's degree from a college or technical school preferred.
  • Experience: At least one year of related supervisory or management experience in a service facility, retail service department, or tech support environment, with A+ and Apple certifications required within 120 days of hire.
  • Communication and Language Skills: Ability to communicate professionally, handle multiple customers and projects at once, and read, analyze, and interpret general business periodicals, professional journals, or government regulations.
  • Reasoning and Mathematical: Ability to calculate figures and amounts, apply concepts of basic algebra, and define problems, collect data, establish facts, and draw valid conclusions.
  • Physical Requirements: Ability to regularly lift and/or move up to 10 pounds, and occasionally lift to 50 pounds, stand for prolonged periods.
Benefits
  • Medical, Dental, and Vision Benefits: Coverage for regular full-time associates.
  • 401K Plan: With company match.
  • Paid Time Off: Available to regular full-time associates.
  • Employee Discount: Including a friends and family discount program.
  • Tuition Reimbursement: And education discounts.
  • Esteemed Vendor and Company Job Training: Available to regular full-time associates.
  • Career Advancement Opportunities: Available to regular full-time associates.

  • Customer Service Coordinator

    4 days ago

    Denver, Colorado, United States Service Logic Full time

    Job Summary:We are seeking a highly organized and detail-oriented Customer Service Representative to join our team at Service Logic. As a key member of our customer service team, you will be responsible for coordinating service schedules, ensuring timely completion of maintenance and repairs, and providing exceptional customer service.Key...

  • Expert Automotive Repair Specialist

    2 weeks ago

    Denver, Colorado, United States Wohn-Service-Team Full time

    Position: Expert Automotive Repair SpecialistMake a Difference in a Skilled Role with Growth OpportunitiesAs an experienced automotive technician with several years of hands-on vehicle repair and maintenance expertise, you are eager to expand your knowledge and refine your skills. Your meticulous attention to detail and commitment to delivering exceptional...

  • Repair Technician

    1 month ago

    Denver, Colorado, United States HD Supply Full time

    Job Description:Must reside in the state(s) specified above. This position is only open to residents in the state(s) specified above unless stated otherwise on this job posting.Job-Specific Responsibilities and Preferred Qualifications Mobile Repair Technician Are you mechanically or technically inclined? Do you enjoy figuring out how things work and fixing...

  • Automotive Service Facility Supervisor

    2 weeks ago

    Denver, Colorado, United States Autowash Car Washes Full time

    Position Overview: The Automotive Service Facility Supervisor plays a crucial role in upholding the standards of the Autowash brand. This position is essential for ensuring that our facilities operate efficiently and effectively. The ideal candidate will possess mechanical aptitude and the ability to solve problems independently. Strong communication...

  • Senior Line Clearance Crew Supervisor

    6 days ago

    Denver, Colorado, United States Wright Tree Service Full time

    Job SummaryWe are seeking a highly skilled and experienced Senior Line Clearance Crew Supervisor to join our team at Wright Tree Service. As a key member of our operations team, you will be responsible for supervising a line clearance crew and ensuring the safe and efficient execution of tree trimming and removal services.Key ResponsibilitiesSupervise and...

  • Fleet Maintenance Technician

    4 days ago

    Denver, Colorado, United States Denver Public Schools Full time

    About the RoleWe are seeking a highly skilled Fleet Maintenance Technician to join our Transportation Services team at Denver Public Schools. As a key member of our team, you will be responsible for ensuring the safe and efficient operation of our fleet of vehicles.Key ResponsibilitiesPerform routine maintenance and repairs on District vehicles, including...

  • Maintenance Supervisor

    4 days ago

    Denver, Colorado, United States Lincoln Property Company Full time

    About Lincoln Property CompanyWe are a leading residential property company with a strong presence in the industry. Our company is a leader in multifamily operators and developers, with a portfolio of over 180,000 apartment units across the U.S.Job SummaryWe are seeking a skilled Maintenance Supervisor to join our team at Lincoln Property Company. As a key...

  • Communications Operations Supervisor

    2 weeks ago

    Denver, Colorado, United States Denver Transit Operators Full time

    Job OverviewReports to: IT and Communications ManagerPosition Summary:The Communications Supervisor serves as the primary supervisor for the Communication Technicians, overseeing the daily inspection, testing, and maintenance of the commuter railroad network and communication systems.Key Responsibilities:Directs and assigns daily tasks to Communication...

  • Client Service Supervisor

    5 days ago

    Denver, Colorado, United States VCA Animal Hospitals Full time

    Job SummaryWe are seeking a highly experienced Client Service Professional to join our leadership team as Client Service Supervisor at VCA Animal Hospitals.Key ResponsibilitiesDirect on-the-job training to develop employee skill sets, advise employees of performance requirements with the standards of client service for the organization.Assist Client Service...

  • Maintenance Supervisor

    4 days ago

    Denver, Colorado, United States Willow Bridge Property Company Full time

    Job SummaryWe are seeking an experienced Maintenance Supervisor to oversee the management of maintenance operations for a multi-family residential community. The ideal candidate will have a proven track record of supervising and leading a large team, with advanced knowledge of basic trades such as electrical, carpentry, plumbing, HVAC, painting, carpet care,...

  • Service Coordination Supervisor

    6 days ago

    Denver, Colorado, United States RK Full time

    Job SummaryRK Industries, LLC is seeking a highly skilled and experienced Dispatch Operations Manager to join our team. As a key member of our operations team, you will be responsible for coordinating and managing the scheduling of service, maintenance, and warranty work for our technicians.Key ResponsibilitiesSchedule service, maintenance, and warranty...

  • Communications Operations Supervisor

    2 weeks ago

    Denver, Colorado, United States Denver Transit Partners Full time

    Reports to: IT and Communications Manager Position Overview: The Communications Supervisor serves as the primary supervisor for the Communication Technicians, overseeing the routine inspection, testing, and maintenance of the commuter railroad network and communication systems. Key Responsibilities: Directs and assigns daily tasks to...

  • Communications Operations Supervisor

    2 weeks ago

    Denver, Colorado, United States Denver Transit Partners Full time

    Reports to: IT and Communications Manager Position Overview: The Communications Supervisor serves as the primary supervisor for the Communication Technicians, overseeing the routine assessment, testing, and maintenance of the commuter railroad network and communication systems. Key Responsibilities: Directs and assigns daily tasks to...

  • Communications Operations Supervisor

    2 weeks ago

    Denver, Colorado, United States Denver Transit Partners Full time

    Reports to: IT and Communications Manager Position Overview: The Communications Supervisor serves as the primary supervisor for the Communication Technicians, overseeing the daily inspection, testing, and maintenance of the commuter railroad network and communication systems. Key Responsibilities: Directs and assigns daily tasks to Communication...

  • Automotive Technician

    4 days ago

    Denver, Colorado, United States Mr. Tire Auto Service Centers Full time

    Job SummaryWe are seeking a skilled Automotive Technician to join our team at Mr. Tire Auto Service Centers. As an Automotive Technician, you will be responsible for performing a variety of tasks related to vehicle repair and maintenance.Key ResponsibilitiesVehicle Inspection and Repair: Conduct thorough inspections of vehicles to identify areas of concern...

  • Residential Appliance Repair Specialist

    1 week ago

    Denver, Colorado, United States Best Service Company, Inc. Full time

    Job OverviewBenefits:Performance-based bonusesCompany vehicle providedAttractive salary packageComplimentary uniformsHealth coverageBest Service Company, Inc. is a reputable and long-standing provider of residential appliance repair services in the Denver-metro area. We are currently looking for two skilled appliance technicians to enhance our technical...

  • Residential Appliance Repair Specialist

    1 week ago

    Denver, Colorado, United States Best Service Company, Inc. Full time

    Job OverviewBenefits:Performance-based bonusesCompany vehicle providedAttractive salary packageComplimentary uniformsHealth coverageBest Service Company, Inc. is a reputable and long-standing residential appliance repair service operating in the Denver-metro area. We are currently in search of two skilled appliance technicians to enhance our technical...

  • Residential Appliance Repair Specialist

    2 weeks ago

    Denver, Colorado, United States Best Service Company, Inc. Full time

    Job OverviewCompensation and Benefits:Performance-based bonusesCompany-provided vehicleAttractive salary packageComplimentary uniformsHealth coverageBest Service Company, Inc. is a reputable and long-standing residential appliance repair firm serving the Denver metropolitan area for over six decades. We are currently looking for two skilled appliance...

  • Customer Service Representative

    2 days ago

    Denver, Colorado, United States Tolin Mechanical Systems Full time

    Job Summary:Tolin Mechanical Systems is seeking a highly organized and detail-oriented Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for coordinating service schedules, ensuring timely completion of maintenance and repairs, and providing exceptional customer service.Key...

  • Guest Services Supervisor

    1 week ago

    Denver, Colorado, United States Denver Co Full time

    Front Desk Supervisor - Denver, ColoradoWelcome to the Springhill Suites Denver Downtown, a pioneering hotel where contemporary design harmonizes with exceptional service. Experience a vibrant downtown atmosphere, elegantly designed and spacious suites, along with adaptable meeting spaces suitable for various events. Our dedication to excellence is reflected...