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Patient Care Coordinator

2 months ago

Orland Park Illinois, United States The University of Chicago Medicine Full time
Job Summary

We are seeking a highly skilled and compassionate Patient Care Coordinator to join our team at The University of Chicago Medicine. As a key member of our Primary Care Clinic, you will play a vital role in ensuring the seamless delivery of patient care.

Key Responsibilities
  • Provide exceptional customer service to patients, families, and healthcare teams
  • Coordinate patient flow and ensure timely access to care
  • Support clinical activities, including exam room preparation and electronic record documentation
  • Assist with navigation and escort patients throughout their experience
  • Evaluate data and identify opportunities for service improvement
  • Participate in quality improvement initiatives and contribute to a culture of excellence
Requirements
  • High School diploma or equivalent required; Associate's or Bachelor's degree preferred
  • 2-5 years of experience in customer service or a related field
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Proficiency in computer applications, including Microsoft Office and EPIC
Why Work with Us

The University of Chicago Medicine is a world-renowned academic healthcare system dedicated to delivering exceptional patient care, advancing medical innovation, and serving the health needs of our community. As a member of our team, you will have the opportunity to work with a talented and diverse group of professionals who share a passion for making a difference in the lives of others.