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Senior Data Analyst

2 months ago

Portland, Maine, United States TalentFirst Full time
Senior Data Analyst

At TalentFirst, we're seeking a highly skilled Senior Data Analyst to join our dynamic and innovative Trustmi Operations team. As a key member of our cybersecurity team, you will play a pivotal role in fortifying our world-class threat monitoring and fraud detection platform.

Key Responsibilities:
  • Proactively monitor and analyze threats and suspicious activities from our diverse clientele.
  • Investigate alerts, conduct thorough triage, and develop actionable remediation plans to mitigate risks effectively.
  • Enhance threat detection capabilities by utilizing a wide range of data sources, including our intelligence trust network and external threat feeds.
  • Provide expert support to clients in optimizing their payment processes and workflows, ensuring seamless and secure transactions.
  • Foster exceptional customer satisfaction through professional, proactive, and personalized service, exceeding client expectations at every turn.
  • Collaborate closely with our research and development teams to contribute valuable insights and drive continuous improvement initiatives.
  • Contribute to our knowledge base by crafting comprehensive fraud analysis reports and sharing best practices with internal and external stakeholders.
Requirements:
  • Minimum of 3 years of proven experience as a Data/Business Analyst.
  • Solid understanding of database management, with experience working with NoSQL databases considered as an advantage.
  • Proficiency in utilizing advanced tools and platforms, including ELK stack, Grafana, and additional visualization tools.
  • Demonstrated hands-on problem-solving approach, exceptional analytical skills, and a creative, research-oriented mindset.
  • Professional demeanor with excellent written and verbal communication skills, capable of articulating complex technical concepts to diverse audiences.
What We Offer:
  • Opportunity to work with a collaborative and forward-thinking team, driving innovation and excellence in cybersecurity.
  • Competitive compensation package commensurate with your skills, experience, and contribution to our mission.
  • Access to a supportive and inclusive work environment, where your ideas are valued, and your potential is nurtured.
  • Ongoing professional development opportunities and the chance to stay at the forefront of cybersecurity advancements.
  • The satisfaction of making a real impact in protecting organizations and individuals from cyber threats, contributing to a safer digital world.