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Office Coordinator

2 months ago

WilkesBarre, Pennsylvania, United States Triex LLC Full time
Job Overview

Position Title: Office Coordinator & Customer Relations Specialist

Company: Triex LLC

Employment Type: Full-Time

About Triex LLC:
Triex LLC is a pioneering firm in the realm of equipment manufacturing, dedicated to delivering cutting-edge solutions within the additive manufacturing sector. Our commitment to excellence drives us to provide exceptional products and services to our clientele.

Role Summary:
We are in search of a meticulous and proactive Office Coordinator & Customer Relations Specialist. This role encompasses managing financial transactions, processing invoices, and performing various administrative duties while also supporting our customer service initiatives. Familiarity with our product offerings will be essential to effectively assist clients and provide precise information.

Key Responsibilities:

  • Financial Management: Oversee and execute invoice processing, ensuring accuracy and timeliness in payments.
  • Invoice Preparation: Generate and dispatch invoices to clients, following up on any outstanding payments as required.
  • Administrative Duties: Provide support with general office responsibilities, including data management, filing, and communication handling.
  • Customer Engagement: Deliver outstanding service to clients by addressing inquiries, resolving concerns, and fostering a positive experience.
  • Product Familiarization: Acquire knowledge of our Filabot and Massive Dimension products to effectively respond to customer queries.
  • Client Liaison: Serve as a communication bridge between clients and our internal team, ensuring clarity and efficiency.
  • Support Coverage: Assist in maintaining customer service operations during team member absences.

Qualifications:

  • Experience in administrative functions, financial management, or customer service roles.
  • Strong organizational capabilities and attention to detail.
  • Excellent verbal and written communication skills.
  • Ability to juggle multiple responsibilities and prioritize tasks effectively.
  • Eagerness to learn about our products and services.
  • Proficiency in office software, including Microsoft Office Suite and accounting applications.
  • A proactive mindset with the ability to work independently and collaboratively.

Why Consider This Opportunity?
Join us to expand your knowledge and skills within the dynamic field of additive manufacturing while enjoying competitive compensation.