Patient Access Coordinator

3 days ago


WilkesBarre, Pennsylvania, United States Geisinger Health System Full time
Job Summary

We are seeking a highly organized and detail-oriented Patient Access Coordinator to join our team at Geisinger Health System. As a key member of our front-line support team, you will be responsible for coordinating and performing various office activities to ensure the smooth operation of our department.

Key Responsibilities
  • Register incoming patients and accurately verify demographics
  • Coordinate patient check-in and checkout processes
  • Schedule future appointments as necessary
  • Communicate with patients regarding wait times and any changes to their appointments
  • Read and interpret insurance responses
  • Assign primary, secondary, and tertiary insurance per encounter
  • Ensure patient receives necessary disclosure and privacy information
  • Collect fees at time of service as appropriate
  • Complete regulatory forms with patients
  • Schedule follow-up appointments as necessary
  • Process multi-channel messages related to patient and/or physician requests
Requirements
  • High School Diploma or Equivalent (GED)
  • Minimum of 1 year-Related work experience
About Us

At Geisinger Health System, we are committed to providing exceptional patient care and service. We strive to create a positive and supportive work environment that fosters collaboration, cooperation, and collegiality. We are an affirmative action, equal opportunity employer and welcome applications from diverse candidates.



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