Customer Service Representative

2 weeks ago


Queensbury, New York, United States Sherwin-Williams Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative - Paint and Products. As a key member of our retail store staff, you will play a vital role in delivering exceptional customer experiences, achieving sales goals, and maintaining the highest standards of product knowledge and store appearance.

Your responsibilities will include providing accurate and timely assistance to customers, processing sales transactions, maintaining inventory records, and performing various administrative tasks. You will also be required to stay up-to-date with product features, promotions, and applications, making recommendations to customers based on their needs and preferences.

To succeed in this role, you will need to possess excellent communication and interpersonal skills, be able to work effectively in a fast-paced environment, and be willing to learn and adapt to new situations. If you are a self-motivated, organized, and results-driven individual who enjoys working with people, we encourage you to apply for this exciting opportunity.

Key Responsibilities:

  • Provide exceptional customer service, responding promptly to customer inquiries and concerns, and making recommendations based on their needs and preferences.
  • Process sales transactions accurately and efficiently, adhering to company policies and procedures.
  • Maintain accurate inventory records, ensuring that products are stocked and displayed effectively.
  • Stay up-to-date with product features, specifications, and applications, making recommendations to customers based on their needs and preferences.
  • Maintain the high quality and visual standards of products and store displays, ensuring an attractive and appealing shopping environment.
  • Perform various tasks related to sales, customer service, and inventory management, as assigned by management.

Salary Information: The estimated annual salary for this role is $40,000 - $60,000, depending on experience and qualifications. This figure includes a base salary and potential bonuses or incentives based on individual performance and company goals.



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