Customer Service Representative

3 weeks ago

Queensbury, New York, United States Hannaford Supermarkets Full time

About the Role:

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Hannaford Supermarkets is seeking a highly motivated and customer-focused Cashier to join our team in Queensbury, NY. As a Sales and Customer Support Associate, you will be responsible for providing exceptional customer service, processing transactions accurately and efficiently, and maintaining a clean and safe shopping environment.

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About Us:

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Hannaford Supermarkets has been serving the community since 1883, starting as a fresh produce vendor in Portland, Maine. We pride ourselves on connecting with local farmers and producers, celebrating local foods, and preserving farmland. Our commitment to sustainability extends to our seafood products, which are sustainably harvested.

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Responsibilities:

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  • Observe and follow all company policies and procedures.">
  • Clean Service Desk/Kiosk.">
  • Maintain a neat, well-groomed personal appearance at all times and follow company personal appearance policy.">
  • Assist in special projects and perform other functions as assigned by supervision.">
  • Work within our company's management planning (MPP) guidelines to maintain productivity.">
  • Support and comply with all company's safety standards.">
  • Treat all associates with fairness, dignity, and respect.">
  • Perform accurate price check functions.">
  • Control excessive use of store supplies, such as ribbons, receipt tape, bags and cleaning materials.">
  • Record on designated forms any price discrepancies and/or any "not on file" items that are encountered on electronic point-of-sale terminal, request price checks promptly on any such items according to company policy.">
  • Verify all customer IDs presented and observe store policies pertaining to the acceptance of checks and the sale of tobacco/alcoholic beverages.">
  • Adhere to company policy pertaining to excessive cash in registers and request cash pickup in accordance with company policy.">
  • Observe security standards by staying alert and being aware of customers' actions and behavior. Report to manager or security any abnormal behavior.">
  • Process all of the various types of transactions accepted by the store including but not necessarily limited to cash, checks, authorized Accounts Receivable sales, Electronic Payments, WIC, coupons, gift cards, bottle credits, refunds, lottery, Western Union etc. in strict accordance with established company policies and procedures including full compliance with any legal requirements or regulations governing same.">
  • Secure register at all times when leaving it unattended; protect company assets at all times.">
  • Use and maintain equipment in good working order and report problems or malfunctions immediately.">
  • Maintain general housekeeping and sanitation standards in compliance with store policy and state and local health regulations on a regular, ongoing basis.">
  • Be knowledgeable in and able to recognize or differentiate between all of the various types of produce merchandise carried in the store including differences between varieties of similar classes of products (e.g., apples, lettuces, etc.).">
  • Frequently, perform cashier and/service associate functions.">
  • Perform other duties as assigned">
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Requirements:

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  • Effective communication and customer service skills.">
  • Must meet minimum age requirements to perform specific job functions.">
  • Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.">
  • Demonstrated ability to perform the technical requirements of the job.">
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Physical Requirements:

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  • Stand 100% of the time with occasional walking short distances.">
  • Use hands to frequently/continuously handle currency (paper and coin) as well as operate a variety of equipment such as cash register, lottery machine, scanner, computer, and calculator.">
  • Bend and lift products weighing up to 15 pounds continuously, 25 pounds frequently, and 50 pounds on occasion.">
  • Push or pull up to 75 pounds on occasion.">
  • Frequent reaching and grasping at waist level; occasionally above shoulder or below waist level.">
  • Meet established volume activity standards for the position.">
  • Have sufficient visual acuity to check ID cards, checks, invoices and other written documents.">
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Salary: $12-$14 per hour

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Please note that this estimate is based on national averages and may vary depending on location, experience, and other factors.

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About Hannaford Supermarkets:

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We strive to provide equal opportunities in employment to all associates and applicants for employment without regard to race, religion, color, sex (including pregnancy, childbirth and related conditions), age, veteran status, national origin, sexual orientation, gender identity and gender expression, disability, or any other characteristic protected by law.

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Job Requisition: 398642_external_USA-NY-Queensbury

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