Luxury Showroom Host

2 weeks ago


Chicago, Illinois, United States 77 Consultants Full time

This role is for the Luxury Showroom Host position at a prestigious brand showroom.

Work Schedule:

  • Saturday to Wednesday

As a Luxury Showroom Host, you will play an essential role in delivering an exceptional customer experience while maintaining the elegant showroom atmosphere.

You will have the opportunity to represent the brand by graciously welcoming visitors and ensuring they have a memorable experience in our showroom.

Your responsibilities will include maintaining the showroom's pristine condition, managing multiple customer interactions with care, and sharing in our clients' special moments.

As a brand representative, you will convey our brand values and commitment to fostering a more sustainable, transparent, and compassionate jewelry industry.

Your duties will encompass conducting follow-up appointments to assist and educate clients returning for pickups, exchanges, resizing, and other inquiries. Additionally, you will reach out to clients to confirm appointments and address any pre-appointment questions.

We appreciate your insights and commitment to continuously improving the customer experience. Together, we will review customer feedback and online evaluations.

Moreover, you will be responsible for ensuring the luxurious showroom's appearance, cleanliness, and organization while adhering to product merchandising standards.

As a Luxury Showroom Host, you are expected to enforce policies that guarantee a secure and enjoyable experience for all guests while ensuring product safety. You will also be responsible for opening and/or closing the showroom and waiting area. Your outstanding communication skills, multitasking ability, and attention to detail will be crucial for your success in this position.

Previous experience in retail, hospitality, or service environments is advantageous, along with familiarity with POS, CRM, or ERP systems, and Mac operating systems.

We highly value our employees' dedication and commitment, offering competitive compensation, a comprehensive benefits package, ongoing training opportunities, and wellness initiatives. Additionally, we encourage community engagement and volunteer activities. We look forward to welcoming you to our team as a Luxury Showroom Host.



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