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Luxury Appliance Sales Consultant

2 months ago

Chicago, Illinois, United States Subzero Wolfsc Full time

Position Title: Sales Associate

Job Category: Sales

Job Overview:

Sub-Zero Group Inc., a leader in the distribution of luxury appliances, is seeking a dedicated Showroom Sales Associate. This role is pivotal in delivering an exceptional appliance consultation and shopping experience.

Key Responsibilities:

  1. Facilitate the appointment scheduling process for showroom visits, including pre-visit discussions.
  2. Provide outstanding, engaging, and value-driven consultations for customers, whether they are scheduled or walk-in clients.
  3. Assist customers via phone, manage appointment bookings, share relevant information, and identify their needs.
  4. Collaborate with dealers and trade professionals to cultivate trust and mutually beneficial partnerships.
  5. Ensure a welcoming and aesthetically pleasing work environment for both team members and guests.
  6. Execute a smooth transition from showroom visit to product installation, ensuring a positive customer experience.
  7. Work closely with the Showroom Manager to maintain high standards of service and follow-up, integrating feedback and enhancing product knowledge.
  8. Support promotional activities and events within the showroom, contributing to overall operations.
  9. Foster long-term customer relationships through follow-ups, encouraging referrals and repeat business.
  10. Engage in continuous product knowledge training and development.
  11. Exhibit organizational skills, efficiency, and teamwork.
  12. Availability for rotating Saturdays is required.

Qualifications:

Skills:

Education:

Required: High School diploma or equivalent.

Preferred: Bachelor's degree or higher.

Experience:

Required:

  • Minimum of 3 years in a retail sales environment.
  • Experience with computer systems for data tracking (CRM).
  • Background in high-end luxury hospitality markets.
  • Basic knowledge of design and merchandising is advantageous but not mandatory.

Licenses & Certifications: