Technology Support Specialist

1 month ago


Suwanee, Georgia, United States Gwinnett County Public Schools Full time
Job Title: Technology Support Specialist

We are seeking a highly skilled Technology Support Specialist to join our team at Gwinnett County Public Schools. As a key member of our IT department, you will be responsible for providing technical support and assistance to our staff and students.

Key Responsibilities:
  • Provide on-site technical support and assistance to staff and students
  • Troubleshoot and resolve technical issues related to hardware, software, and networking
  • Assist with the implementation of new technology initiatives and projects
  • Collaborate with the local school technology team to plan and deliver staff development and training
  • Ensure all devices used for online testing are ready and functioning properly
Requirements:
  • 5 years of experience in a technical support role
  • Valid Georgia driver's license
  • Industry standard certifications related to desktop/laptop (OS, HW, SW) and user administration within a Microsoft Active Directory environment
  • Strong communication and interpersonal skills
  • Ability to work independently and as part of a team
Preferred Qualifications:
  • Bachelor's degree in a related field
  • CompTIA A+ and Network+ certifications
  • Experience with anti-virus, fast ethernet, wireless connectivity, data backup and restoration, AV support, and network printing technologies

Please note that this is a unique opportunity to join a dynamic team and contribute to the success of our school district.



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