Software System Support Specialist

2 weeks ago


Suwanee, Georgia, United States AITS Full time

AITs is seeking a highly skilled Software System Support Specialist to join our team. The ideal candidate will have a strong background in software-agnostic field support and experience working with advanced analytic intelligence support systems.

The successful candidate will provide technical administration, embedded data services, and analytical support and mentorship for workflow development, data source integration, and expert utilization of multiple software capabilities to solve information challenges.

This position requires a strong understanding of tactical Standard Operating Procedures (SOP) and mission guides, as well as knowledge of assigned Components operations and tactics.

An ACTIVE Secret Clearance with TS Eligibility is required for all locations. Some locations require TS/SCI.

Key Responsibilities:

  • Provide software-agnostic field support for forward-deployed users of operational, advanced analytic intelligence support, and technical and analytical mission planning and execution systems.
  • Offer technical administration, embedded data services, and analytical support and mentorship for workflow development, data source integration, and expert utilization of multiple software capabilities.
  • Collaborate with assigned Components to ensure seamless integration of systems and services.
  • Maintain a strong understanding of tactical Standard Operating Procedures (SOP) and mission guides.
  • Ensure compliance with all relevant security clearances and protocols.

Requirements:

  • Bachelor Degree in Computer Science, Information Systems, Engineering, or other related discipline; or Technical School Certificate related to computer systems OR the equivalent technical training with experience that aligns directly to the duties to be performed in lieu of degree for specific user units.
  • Minimum of two (2) years, within the last eight (8) years, operational experience with/or supporting the assigned Component.
  • Minimum of five (5) years operational experience with or supporting an organization's: navigation and mission planning techniques including preparation and check out of flight plans for aircraft weapons systems OR mission planning computer systems, communications, mission equipment, and planning techniques including preparation of unit mission plans for conduct of peacetime and wartime special operations missions.
  • Experience with the assigned Component's tactical Standard Operating Procedures (SOP) and mission guides.
  • Knowledgeable of assigned Components operations and tactics.
  • ACTIVE Secret Clearance with TS Eligibility is required for all locations. Some locations require TS/SCI.


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