Vice President of Fraud Prevention Strategies

2 weeks ago

Clearwater, United States Bank OZK Full time
Job Purpose & Scope

As a key leader in fraud prevention, this role is responsible for the development and execution of strategies aimed at mitigating fraudulent activities.

Utilizing extensive experience in fraud prevention alongside analytical skills, the position provides critical insights to management regarding emerging fraud trends and actionable strategies to enhance overall business performance.

Essential Job Functions

Directs the daily operations of Fraud Analysts and Specialists, ensuring that alerts are assessed promptly.


Analyzes trend data from diverse sources to identify solutions that minimize fraud risk.

Offers expert guidance to fraud staff in recognizing unusual and potentially fraudulent activities.

Oversees the alert processing and incident reviews as part of the organization's Fraud Risk Management framework.

Develops and refines comprehensive fraud detection methodologies and authorization decision-making protocols that balance fraud loss with customer experience.

Conducts quality assessments while providing constructive feedback to fraud personnel.


Evaluates emerging fraud patterns, external threats, and proactively identifies control weaknesses to align fraud risks with the organization's risk appetite.

Collaborates with various stakeholders to address control deficiencies effectively.

Monitors and tracks the performance of fraud detection rules, behaviors, and models.


Works closely with the Fraud Investigations team to identify training opportunities for analysts and specialists, ensuring optimal team performance.

Reviews escalated fraud alerts and determines necessary follow-up actions.

Advises senior management on fraud-related incidents and influences process improvements.


Acts as a subject matter expert on relevant regulations and policies, networking with industry peers to gather insights and best practices.

Handles moderately complex fraud claims and inquiries, ensuring effective resolution of service requests and complaints.

Conducts detailed analyses and generates reports to prevent, detect, and document fraudulent activities.

Contributes to the enhancement of processes and procedures related to Fraud Prevention.

Collaborates with internal teams and external partners to validate and enhance fraud monitoring technologies.


Performs fraud alert evaluations based on various sources, including incident reports submitted by staff, as necessary.

Supports the Fraud Risk Management leadership in various capacities while fulfilling additional responsibilities as assigned.

Assists other departments within Corporate Security & Investigations as needed.

Regularly exercises discretion and sound judgment in executing essential job functions.

Maintains consistent punctuality and attendance.

Adheres to organizational policies, procedures, and guidelines.

Knowledge, Skills & Abilities

Comprehensive understanding of banking regulations and compliance.

Proficient in investigative techniques utilizing online resources and third-party databases.

Exceptional verbal and written communication skills, with the ability to present findings to management.

Ability to articulate clearly and persuasively in various situations.

Effective communication with all levels of management and staff.

Strong multitasking abilities, with a focus on prioritizing projects and meeting deadlines.

Capable of working independently and as part of a team without supervision.

Proven leadership and mentoring skills.

Commitment to continuous learning and skill enhancement.

Ability to maintain confidentiality and handle sensitive information.

Skilled in data analysis to identify suspicious activities.

Demonstrates effective organizational, time management, and project management capabilities.

Attention to detail and adaptability in a dynamic environment.

Willingness to work extended hours to achieve objectives.


Ability to travel for business purposes, including occasional overnight trips.

Basic Qualifications

Bachelor's degree or equivalent experience required.

A minimum of three (3) years in fraud prevention, bank security, audit, or related fields is required.

At least two (2) years of experience in a financial institution is required.

Preferred: Two (2) years of supervisory experience.

Professional certifications (e.g., CFE, CFCI) or willingness to obtain such credentials is preferred.

Job Expectations

Operate standard business equipment and technology, with or without accommodation.

Note:
This description is not exhaustive and may be subject to change as management sees fit.

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