Front Desk Coordinator

1 day ago


Monterey, California, United States The Joint Chiropractic Full time

About The Joint Chiropractic

The Joint Corp. is revolutionizing access to chiropractic care by introducing a retail healthcare business model in 2010.

Today, it is the nation's largest operator, manager, and franchisor of chiropractic clinics through The Joint Chiropractic network.

We are making quality care convenient and affordable for millions of patients seeking pain relief and ongoing wellness.

With more than 700 locations nationwide and nearly 11 million patient visits annually, The Joint Chiropractic is a key leader in the chiropractic industry.

Ranked number one on Forbes' 2022 America's Best Small Companies list and consistently named to Franchise Times 'Top 400+ Franchises' and Entrepreneur's 'Franchise 500' lists, we are an innovative force where healthcare meets retail.

Salary: $18-$25/hour + bonus opportunity

Job Description

We are seeking a highly motivated Front Desk Coordinator - Wellness Services to join our team at The Joint Chiropractic.

As a Front Desk Coordinator, you will be responsible for providing excellent customer service to members and patients.

Your primary responsibility will be to gain memberships in order to meet sales goals.

You will greet members and patients upon arrival, check them in to see the chiropractor, answer phone calls, re-engage inactive members, and stay updated on membership options, packages, and promotions.

Required Skills and Qualifications

  • Bilingual - Spanish
  • Driven to climb the company ladder
  • Possess a winning attitude
  • Have a high school diploma or equivalent (GED)
  • Complete transactions using point of sale software and ensure all patient accounts are current and accurate
  • Have strong phone and computer skills
  • Have at least one year of previous Sales Experience
  • Participate in marketing/sales opportunities to help attract new patients into our clinics
  • Be able to prioritize and perform multiple tasks
  • Educate Patients on wellness offerings and services
  • Share personal Chiropractic experience and stories
  • Work cohesively with others in a fun and fast-paced environment
  • Have a strong customer service orientation and be able to communicate effectively with members and patients
  • Manage the flow of patients through the clinic in an organized manner

Benefits

  • Competitive salary: $18-$25/hour + bonus opportunity
  • Affordable health insurance
  • Paid time off
  • Professional development opportunities

Others

  • Able to stand and/or sit for long periods of time
  • Able to lift up to 50 pounds
  • Uphold The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT, and ACCOUNTABILITY


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