Patient Care Coordinator Team Member

5 days ago


Monterey Park, California, United States Chinatown Service Center Full time
Job Overview

We are seeking a highly organized and detail-oriented Patient Care Coordinator to join our team at the Chinatown Service Center. In this role, you will be responsible for ensuring smooth patient flow through effective communication with patients, providers, Medical Assistants, and other clinic staff.

This is a full-time position that requires a high school diploma or equivalent and one year of experience in front office functions, patient scheduling, and registration. Proficiency in written and verbal English and targeted languages is also required.

Key Responsibilities:
  • Communicate Effectively

You will provide excellent internal and external customer service, process calls according to purpose, and forward urgent calls to appropriate personnel or departments.

Manage Schedules

You will perform administrative tasks such as creating, managing, and scheduling appointments, verifying patient information, and preparing encounters.

Clinic Operations

You will participate in quality improvement projects, check and correct system alerts, receive patient payments, and verify insurance coverage.

Patient Engagement

You will assist with appointment cancellations and rescheduling, conduct reminder calls, and ensure complete and accurate data entry during the telephone patient registration process.

Qualifications
  • High School Diploma or Equivalent
  • One Year of Experience in Front Office Functions, Patient Scheduling, and Registration
  • Proficiency in Written and Verbal English and Targeted Languages

The estimated salary for this position is $45,000 - $55,000 per year, depending on experience. We offer a comprehensive benefits package, including health, dental, and vision insurance, retirement plan, and paid time off.



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