Medical Clinic Front Desk Receptionist with Bilingual Support

1 day ago


Monterey Park, California, United States iCare Medical Group Full time
Job Summary

We are seeking a dedicated and enthusiastic individual to join our busy primary care clinic as a Medical Clinic Front Desk Receptionist / Front Desk Staff Supervisor.

The ideal candidate should be fluent in Mandarin and/or Cantonese, possess excellent communication skills, and be adept at multitasking in a fast-paced environment.

  • Greet patients warmly and facilitate the check-in and check-out processes efficiently.
  • Obtain and verify patient insurance benefit coverage to ensure accurate billing information.
  • Answer phone calls in a professional and courteous manner, forwarding communications promptly to the relevant staff.
  • Request, track, and obtain pre-authorization from insurance carriers within the designated timeframe for medical and service purposes.
  • Process referrals and submit medical records to insurance carriers, expediting prior authorization processes.
Key Responsibilities:

Our ideal candidate will be responsible for managing front desk operations, providing exceptional patient care, and ensuring seamless communication between staff members. The successful candidate will have excellent communication skills, be proficient in MS Office applications, and possess strong self-discipline, adaptability skills, and a team player attitude.

Requirements:

To excel in this role, you will need:

  • An Associate degree preferred.
  • Fluent in Mandarin and/or Cantonese is a requirement.
  • Effective communicator with strong self-discipline, adaptability skills, and a team player attitude.
  • Proficiency in MS Office applications.
Estimated Salary Range:

$45,000 - $60,000 per annum, depending on experience.



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