Hotel Guest Experience Manager

2 days ago


Monterey, California, United States broughtonHOTELS Full time
Company Overview

BroughtonHOTELS is a leading provider of hospitality services, committed to delivering exceptional experiences for our guests. Our team of dedicated professionals works tirelessly to ensure that every stay is memorable and enjoyable.

Job Summary:

We are seeking a skilled and experienced Guest Service Host to join our team. As a key member of our front desk team, you will be responsible for providing exceptional service and creating memorable experiences for our guests.

Responsibilities:

  • Provide personalized assistance to guests, including checking in and out, handling room assignments, and responding to guest inquiries.
  • Anticipate and meet the needs of our guests, demonstrating a genuine care for their comfort and satisfaction.
  • Maintain accurate records of registration and payment information, ensuring compliance with health and quality standards.

Estimated Salary: $40,000 - $55,000 per year, depending on experience and qualifications.



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