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Wireless Sales Specialist

2 months ago

Peabody, Massachusetts, United States MetroPCS Full time

About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Mobile Associate. As a Mobile Associate, you will play a key role in delivering an exceptional customer experience and driving sales growth in our retail stores.

Key Responsibilities

  • Build strong relationships with customers and provide personalized solutions to meet their needs
  • Develop and maintain knowledge of our products and services, including features, benefits, and pricing
  • Effectively communicate with customers to understand their needs and preferences
  • Work collaboratively with colleagues to achieve sales and customer satisfaction goals
  • Stay up-to-date on industry trends and competitor activity to stay ahead of the competition

Requirements

  • 6 months of customer service and/or sales experience, preferably in a retail environment
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • Strong problem-solving and analytical skills
  • Bilingual: Fluent in English and Spanish

What We Offer

  • Competitive base pay plus milestone bonuses
  • Benefits for part-time and full-time associates, including medical, dental, and vision insurance
  • Matching 401(k) plan
  • Annual Employee Stock Grant
  • Generous paid time-off programs
  • Phone service discounts
  • Education reimbursement
  • Serious growth potential for your career

About Us

MetroPCS is a leading provider of wireless communication services, committed to delivering exceptional customer experiences and innovative solutions to our customers. We are an equal opportunity employer and welcome applications from diverse candidates.