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Client Care Representative
2 months ago
Position Details for Customer Support Specialist:
- Schedule: Monday - Friday with flexible hours
- Compensation: Up to $21.00 per hour
- Comprehensive training program provided
Benefits of joining as a Customer Support Specialist:
- No prior experience required; we offer thorough training
- Positive and inclusive company culture
- Collaborative environment where team members thrive
Key Responsibilities for Customer Support Specialist:
- Handle incoming and outgoing calls professionally
- Gather necessary information from clients and accurately input data
- Deliver exceptional service to clients, healthcare providers, and insurance companies
- Effectively manage patient prescription requests
Additional Responsibilities:
- Address inbound inquiries and claims from clients, healthcare professionals, and pharmacies, ensuring their access to care and reimbursement needs are met.
- Direct escalation requests as necessary and collaborate with internal teams such as Program Management and IT to resolve issues.
Qualifications for Customer Support Specialist:
- High School Diploma or GED is required
- Experience in customer service, call center, insurance, or related fields is advantageous
- Excellent attention to detail and strong interpersonal skills
PeopleShare is a premier staffing agency in the region, offering a variety of temporary and permanent positions across multiple states. We are committed to providing equal employment opportunities to all individuals without discrimination based on race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status, or any other protected category under applicable laws. This policy applies to all aspects of employment, including recruitment, hiring, placement, promotion, and training.
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