Technical Support Expert

2 days ago


Jersey City, New Jersey, United States Summit Health Inc Full time

About Us

VillageMD is a leading healthcare provider that's committed to delivering high-quality, patient-centered care. Our multispecialty team serves millions of patients across traditional practices, patients' homes, and virtually through various companies.

Job Summary

The Epic Application Analyst plays a critical role in our organization by establishing, fostering, and maintaining positive business relationships with stakeholders, providing technical support and maintenance, and ensuring the quality and consistency of our services.

Responsibilities

  • Collaborate with stakeholders to identify and prioritize needs, attend meetings, and participate in quality assurance reviews.
  • Provide technical support and maintenance for the Epic application suite, including upgrades, installations, and troubleshooting.
  • Review and create test plans to ensure consistency and thoroughness, and handle complex issues as needed.

Qualifications

  • Resolute Professional Billing Fundamentals Certification required
  • Resolute Professional Billing Administration Certification required
  • Charge Router Certification preferred
  • Shared Revenue Administration Certification preferred
  • MyChart Certification preferred

Salary Range

$90,000 - $125,000 per year (based on location, experience, and qualifications)



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