Retail Insight Technical Liaison

2 days ago


Jersey City, New Jersey, United States MPG II, LLC Full time

We are seeking a talented Customer Support Technical Expert to join our team at MPG II, LLC. As a key member of our organization, you will serve as the primary technical liaison between our Customer Support team and Development Team. This role requires a strong understanding of software development and cloud technologies, with excellent communication skills to effectively communicate with both technical and non-technical stakeholders.

About the Role
  • This is a remote position, requiring occasional travel for team meetings, strategic planning sessions, and industry conferences.
  • The ideal candidate will have experience working in a customer-facing role or in a support capacity, with proficiency in programming languages such as PHP, JavaScript, and Laravel.
  • You will work closely with the development team to ensure that issues are addressed efficiently and that information is conveyed accurately.

We offer a competitive salary of $85,000 per year, plus benefits including medical, dental, vision, STD/LTD, paid maternity/paternity leave, and life insurance.



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