Retail Insight Technical Liaison
2 days ago
We are seeking a talented Customer Support Technical Expert to join our team at MPG II, LLC. As a key member of our organization, you will serve as the primary technical liaison between our Customer Support team and Development Team. This role requires a strong understanding of software development and cloud technologies, with excellent communication skills to effectively communicate with both technical and non-technical stakeholders.
About the Role- This is a remote position, requiring occasional travel for team meetings, strategic planning sessions, and industry conferences.
- The ideal candidate will have experience working in a customer-facing role or in a support capacity, with proficiency in programming languages such as PHP, JavaScript, and Laravel.
- You will work closely with the development team to ensure that issues are addressed efficiently and that information is conveyed accurately.
We offer a competitive salary of $85,000 per year, plus benefits including medical, dental, vision, STD/LTD, paid maternity/paternity leave, and life insurance.
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Jersey City, New Jersey, United States MPG II, LLC Full timeAt MPG II, LLC, we're seeking a skilled Technical Support Developer to join our team. With a focus on providing exceptional customer support, this role acts as the primary technical liaison between our Customer Support team and Development Team. As a key member of our organization, you'll investigate and triage customer-reported issues, determining whether...
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Jersey City, New Jersey, United States MPG II, LLC Full timeAbout MPG II, LLCJob OverviewThe Technical Support Developer acts as the primary technical liaison between the Customer Support team and the Development Team. This role is responsible for investigating and triaging customer-reported issues, determining whether they are bugs or intended functionalities, and managing the communication flow between teams....
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Jersey City, New Jersey, United States MPG II, LLC Full timeJob OverviewThe Technical Support Developer plays a pivotal role as the primary technical liaison between the Customer Support team and the Development Team at MPG II, LLC.This critical position is responsible for investigating and triaging customer-reported issues, determining whether they are bugs or intended functionalities, and managing the communication...
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