Technical Support Solutions Expert
3 weeks ago
We are seeking a highly skilled Technical Support Solutions Expert to provide exceptional technical advice and support to our customers experiencing issues with our products.
About the Role:This is a challenging role that requires strong problem-solving skills, excellent communication, and a willingness to learn. As a Technical Support Solutions Expert, you will be responsible for assisting customers with technical queries and product-related issues via phone and email.
You will determine when products require return for repair or maintenance and collaborate with remote repair facilities to provide technical guidance. Additionally, you will elevate complex issues to Engineering and Management as needed and communicate sales opportunities to the sales team.
Troubleshoot customer problems efficiently and effectively, analyze detailed schematics for troubleshooting purposes, and possess intermediate computer skills, including MS Office package and internet navigation.
A high school diploma or equivalent is required, and a minimum of 3-6 years of related experience is necessary. Excellent written and verbal communication skills, strong problem-solving abilities, and analytical thinking are also essential for this role.
The estimated salary for this position is $65,000 - $85,000 per year, depending on experience. This role is based in a moderate noise environment (business office) and requires sitting for over 2/3 of the working day.
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Technical Computer Support Expert
7 hours ago
Jersey City, New Jersey, United States American Cybersystems Full timeAbout the Job:We are seeking a highly motivated and experienced Technical Computer Support Expert to join our team at Innova Solutions. As a Technical Computer Support Expert, you will be responsible for providing technical support to our clients across various platforms.Main Responsibilities:Provide first-level technical support to clients via phone, email,...
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Technical Support Specialist
2 weeks ago
Neptune City, New Jersey, United States Simplicity Group Holdings Full timeAbout the RoleThis is a challenging and rewarding opportunity to join our team as an IT Help Desk Technician. As a key member of our infrastructure and technology department, you will be responsible for providing top-notch technical support to our staff.With a strong focus on customer service and problem-solving, you will work closely with our team to...
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Technical Business Optimization Expert
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Jersey City, New Jersey, United States Sierra Solutions Group Full timeSierra Solutions Group is seeking a Technical Business Optimization Expert to join our team. In this role, you will play a crucial part in optimizing business processes and driving growth through effective technology solutions.The ideal candidate will have a strong understanding of business processes and technical systems, along with proficiency in business...
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Salesforce MuleSoft Technical Expert
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Jersey City, New Jersey, United States Epsilon Solutions Ltd Full timeRole: Salesforce MuleSoft Technical ExpertEpsilon Solutions Ltd seeks a seasoned Salesforce expert to drive the development and implementation of innovative solutions using Omnistudio, LWC, FLOW, and SFDC toolkit components. Key responsibilities include:About the Role:The ideal candidate will possess a minimum of 5+ years of experience in Salesforce...
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Technical Solutions Specialist
3 weeks ago
Jersey City, New Jersey, United States Dtcc Full timeJob DescriptionAs a Technical Solutions Specialist at DTCC, you will work closely with architects, product managers, and project management teams to develop and improve existing software systems and applications.Your primary responsibilities will include acting as a technical expert on one or more applications used by DTCC, working with business system...
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IT Technical Support Specialist
3 weeks ago
Neptune City, New Jersey, United States Simplicity Group Holdings Full timeAbout the RoleAs a skilled IT Technical Support Specialist at Simplicity Group Holdings, you will play a critical role in ensuring the smooth operation of our network and computer systems. Reporting to the Director of Infrastructure, your primary responsibilities will include providing help desk support, troubleshooting network equipment and infrastructure,...
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Network Support Expert
2 weeks ago
Neptune City, New Jersey, United States Biff Duncan Associates, Inc. Full timeResponsibilitiesAs a Technical Support Specialist at Biff Duncan Associates, Inc., you will be responsible for providing exceptional technical support to our clients. This includes:Providing technical support to our clients by identifying, researching and resolving technical issues in a timely fashionResponding to telephone calls, emails and other requests...
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Solution Delivery Expert
1 day ago
Jersey City, New Jersey, United States ServiceNow Full timeCompany OverviewServiceNow is a leading provider of cloud-based solutions for digital transformation. Our platform helps organizations streamline their operations, improve customer experiences, and drive business outcomes.Sales InformationThis role offers a competitive On Target Earnings (OTE) incentive compensation structure. We also provide comprehensive...
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Industrial Solutions Expert
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Jersey City, New Jersey, United States DXP Enterprises Full timeAbout the RoleWe are seeking an experienced Industrial Solutions Expert to join our team. This role is responsible for coordinating Inside Sales functions related to the sale of complete machines, related parts and accessories.ResponsibilitiesCompletes quotes and proposals under direction of sales or management personnel, manually creating quotes with...
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Technical Service Delivery Expert
3 weeks ago
Neptune City, New Jersey, United States Simplicity Group Holdings Full timeAbout the OpportunitySimplicity Group Holdings is a leading financial holding company that partners with insurance and investment professionals to provide consumers with guaranteed income and life insurance products.We are looking for an IT Help Desk Technician to join our team in Wall Township, NJ, Summit, NJ, Phoenix, AZ, or Bloomington, MN.In this role,...
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ERP Solutions Expert
4 weeks ago
Jersey City, New Jersey, United States The Dignify Solutions LLC Full timeCompany Overview: The Dignify Solutions LLC is a leading provider of innovative solutions for businesses. We are seeking an experienced ERP Solutions Expert to join our team.Salary: $120,000 - $180,000 per yearJob Description: As an ERP Solutions Expert, you will be responsible for identifying clients' systems, processes, and challenges, and suggesting areas...
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Technical Support Expert
3 weeks ago
Jersey City, New Jersey, United States Summit Health Inc Full timeAbout UsVillageMD is a leading healthcare provider that's committed to delivering high-quality, patient-centered care. Our multispecialty team serves millions of patients across traditional practices, patients' homes, and virtually through various companies.Job SummaryThe Epic Application Analyst plays a critical role in our organization by establishing,...
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Guidewire Policy Center Technical Expert
3 weeks ago
Jersey City, New Jersey, United States Birlasoft Full time**Job Title:** Guidewire Policy Center Technical Expert**Estimated Salary:** $150,000 - $200,000 per yearWe are seeking an experienced Guidewire Policy Center Technical Expert to join our team at Birlasoft. The ideal candidate will have strong expertise in Guidewire Edge APIs, Guidewire PolicyCenter integration development, and web-based Java/J2EE or .Net...
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Technical Service Delivery Expert
4 weeks ago
Jersey City, New Jersey, United States The Peak Organization Full timeAbout the RoleThe Peak Organization is seeking a highly skilled Technical Service Delivery Expert to join our team. As a Desktop Support Specialist, you will play a key role in delivering exceptional technical support services to our clients.This is a full-time position, requiring 40 hours of work per week. The ideal candidate will have a strong background...
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Senior Database Solutions Expert
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Jersey City, New Jersey, United States Damco Solutions Full timeJob SummaryWe are seeking a Senior Database Solutions Expert to lead our database administration team at Damco Solutions. The ideal candidate will have extensive experience in designing and optimizing database systems, as well as expertise in MarkLogic, SQL, and Netezza.Key ResponsibilitiesLead the database administration team and ensure the stability,...
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Technical Support Engineer
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Neptune City, New Jersey, United States Biff Duncan Associates, Inc. Full timeAbout UsBiff Duncan Associates, Inc. is a leading provider of IT services and solutions. We are dedicated to delivering exceptional results and building long-term relationships with our clients.Our Company Culture:We value innovation and continuous improvementWe prioritize customer satisfaction and loyaltyWe foster a collaborative and inclusive work...
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Technical Solutions Designer
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Jersey City, New Jersey, United States Della Infotech Full timeJob Title: Technical Solutions DesignerDella Infotech is looking for an experienced Technical Solutions Designer to lead the design, development, testing of Machine Learning (ML)/Statistical models.Key ResponsibilitiesDetermine best practices and provide suggestions on how to improve current operational processes and practices.Build complex data sets and...
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Kong Solutions Expert
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Jersey City, New Jersey, United States Incedo Inc. Full timeAs a seasoned Kong Solutions Expert, you will be responsible for architecting, implementing, and managing Kong API gateways and building API marketplaces. You will also be responsible for developing and maintaining infrastructure as code using tools like Terraform or CloudFormation.About the PositionThis is a 6-month contract to hire position based in Jersey...
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Technical Monitoring Expert
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Jersey City, New Jersey, United States Navtech Full timeJob Title: Technical Monitoring Expert">About the Role:We are seeking a highly skilled Technical Monitoring Expert to join our team at Navtech. This is a remote, 6-month contract position that requires expertise in CI/CD, cloud infrastructure setup, and application performance monitoring/logging with Splunk, Datadog, or Grafana/Prometheus.">Key...
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Technical Solutions Architect
2 weeks ago
New City, New York, United States Alignity Full timeAlignity Solutions is seeking an exceptional Technical Solutions Architect to lead our team of configurators in building and launching digital software applications using Unqork. As a Senior Unqork Developer, you will be responsible for technical leadership and guiding a team of developers in creating innovative solutions for our clients.The ideal candidate...