Production Operations Supervisor

1 week ago


Wilmington, Massachusetts, United States CHEP Full time

About CHEP
CHEP is a global leader in supply chain solutions, facilitating the movement of goods through our extensive network of pallets, crates, and containers. With a workforce of 11,000 individuals across more than 55 countries, we are committed to enhancing efficiency and sustainability in logistics.

Position Overview
The role of the Production Operations Supervisor is pivotal in ensuring operational excellence and superior customer service. This position entails supporting the Plant Manager in overseeing all plant activities, focusing on budget management, compliance, safety protocols, and effective personnel management.

Key Responsibilities
1. Oversee the daily activities of production staff, ensuring alignment with production and shipping schedules based on the availability of resources.
2. Mentor and coach employees, fostering a culture that reflects the company’s values.
3. Provide hands-on leadership, addressing employee relations and development needs.
4. Collaborate with the Plant Manager to manage the plant's financial performance, including cost control and process optimization.
5. Ensure adherence to all regulatory requirements and internal policies, promoting a safe working environment.
6. Drive initiatives aimed at improving safety standards and operational efficiencies, while maintaining quality and customer satisfaction.

Performance Metrics
Success in this role will be measured by:
- Customer Satisfaction
- Safety Performance
- Cost Efficiency Metrics
- Inventory Accuracy
- On-Time Delivery Rates
- Quality Control Standards

Qualifications
- Associate's Degree or equivalent experience required; a four-year degree is preferred.
- Bilingual in Spanish is advantageous.
- Relevant experience in manufacturing, warehousing, or logistics is essential.
- Familiarity with OSHA and DOT regulations is preferred.

Skills Required
- Proficiency in Microsoft Office, particularly Excel.
- Strong decision-making abilities and innovative thinking.
- Excellent interpersonal and communication skills.
- Willingness to work flexible hours, including weekends as needed.

Equal Opportunity Employer
CHEP is dedicated to fostering a diverse workforce where every individual is treated with respect and has the opportunity to contribute to our success.


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