Technical Specialist

7 days ago


Lafayette, Louisiana, United States HCL Technologies Full time
Job Title: Technical Specialist

Job Description (Posting)

Job Summary:

We are seeking a highly skilled Technical Specialist to join our team at HCL Technologies. As a Technical Specialist, you will be responsible for providing technical support and troubleshooting for our network infrastructure, including VSAT Radio Systems, WiFi and BLE Systems, Cellular based systems, Fiber Optic & Copper Cable IIoT, and specialty telecom systems such as CCTV, Intercom, Fire/Intruder alarm.

Key Responsibilities:

  • Handle incidents and service requests in a timely and efficient manner
  • Perform visual checks for hardware failure lights or console error messages, power status, and hardware labels
  • Conduct walkthroughs, floor sweeping, and physical verification of connectivity
  • Provide support for installation, maintenance, and repair of network devices and systems
  • Identify and troubleshoot network issues, including console into network devices, switch port location, and WAP connectivity status
  • Install, remove, or swap equipment as needed
  • Restart or reboot equipment as necessary
  • Perform basic troubleshooting like ping, DNS lookup, and trace route on network devices
  • Manage work queue in ticketing system and update knowledge base regularly
  • Attend safety training and report incidents
  • Escort third-party vendors as needed
  • Adhere to company change management and BCP/DR procedures
  • Provide daily report of activities

Requirements:

  • Overall 5+ years of relevant experience
  • Worked in Enterprise Environment with Service Level Agreement
  • Strong analytical and problem-solving skills
  • Willing to travel within US on need basis
  • Willing to travel and stay in Offshore Platforms in sea for 14 days on and 14 days off basis
  • Willing to work in 24x7 shift schedule
  • Must be willing to learn quickly, adapt, and work in a fast-paced environment
  • Excellent communication and conversation skills (Verbal and Written)
  • Ability to cover ground by walking and to stand in most part of the working hours
  • Ability to lift up to 50lbs
  • Ability to drive 4x4 trucks and snowmobiles in fields/rigs to cover operational support

Desirable:

  • Certifications like CCNA, PCNSA (not mandatory)

What We Offer:

  • Opportunity to work with a leading technology company
  • Chance to work on challenging projects and develop your skills
  • Competitive salary and benefits package
  • Opportunities for career growth and professional development

How to Apply:

Please submit your resume and cover letter to [insert contact information]. We look forward to hearing from you



  • Lafayette, Louisiana, United States HCL Technologies Full time

    Job Title: Technical SpecialistJob Description (Posting)Job Summary:We are seeking a highly skilled Technical Specialist to join our team at HCL Technologies. As a Technical Specialist, you will be responsible for providing technical support and troubleshooting for our network infrastructure.Key Responsibilities:Handle incidents and service requests in a...

  • IT Specialist

    1 week ago


    Lafayette, Louisiana, United States Crimson Ventures Full time

    About the Role:Crimson Ventures is seeking a highly skilled IT Specialist to join our team. As an IT Specialist, you will be responsible for providing technical expertise and support to our organization.Key Responsibilities:Provide technical support and maintenance for our IT systems and infrastructureDesign, implement, and manage network architecture and...


  • Lafayette, Louisiana, United States Vergence Group Full time

    Technical Support RoleAt Vergence Group, we are seeking a skilled Technical Support professional to join our team. As a Technical Support Specialist, you will be responsible for providing top-notch technical assistance to our clients.Key Responsibilities:Handle technical support issues from clients with efficiency and effectiveness.Develop and implement...


  • Lafayette, Louisiana, United States Vergence Group Full time

    Technical Support RoleAt Vergence Group, we are seeking a skilled Technical Support professional to join our team. As a Technical Support Specialist, you will be responsible for providing top-notch technical assistance to our clients.Key Responsibilities:Handle technical support issues from clients with efficiency and effectiveness.Develop and implement...


  • Lafayette, Louisiana, United States Dave & Busters Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Technical Support Specialist to join our team at Dave & Busters. As a key member of our maintenance team, you will be responsible for ensuring the smooth operation of our games, simulators, and technical equipment.Key ResponsibilitiesPerform routine maintenance and repairs on games, simulators,...


  • Lafayette, Louisiana, United States Subaru of Indiana Automotive Full time

    About the RoleWe are seeking a highly skilled SAP Techno-Functional Specialist to join our team at Subaru of Indiana Automotive, Inc. in Lafayette, Indiana.Key ResponsibilitiesCollaborate with management and business users to define SAP system requirements and specifications.Contribute to SAP-related project plans by providing accurate effort and resource...


  • Lafayette, Louisiana, United States Vergence Full time

    Position OverviewThis role involves providing exceptional technical assistance to clients, ensuring that their needs are met with precision and quality.Key Responsibilities:Address and resolve technical support inquiries from clients, maintaining high standards of service.Develop and implement comprehensive documentation and procedures for repair and setup...


  • Lafayette, Louisiana, United States Core Group Resources Careers Full time

    {"Job Title": "Field Engineer II", "Job Summary": "We are seeking a highly skilled Field Engineer II to support our offshore and marine operations. This role involves providing technical expertise, engineering support, and field supervision to ensure the successful execution of offshore operations, maintenance activities, and project requirements.",...


  • Lafayette, Louisiana, United States Core Group Resources Careers Full time

    Field Engineer II Job SummaryWe are seeking a highly skilled Field Engineer II to provide technical expertise and engineering support for our offshore and marine operations.This role involves working closely with project teams, vessel crews, and clients to ensure the successful execution of offshore operations, maintenance activities, and project...


  • Lafayette, Louisiana, United States Core Group Resources Careers Full time

    Field Engineer II Job SummaryWe are seeking a highly skilled Field Engineer II to provide technical expertise and engineering support for our offshore and marine operations.This role involves working closely with project teams, vessel crews, and clients to ensure the successful execution of offshore operations, maintenance activities, and project...


  • Lafayette, Louisiana, United States Core Group Resources Careers Full time

    Field Engineer II Job SummaryWe are seeking a highly skilled Field Engineer II to provide technical expertise and engineering support for our offshore and marine operations.This role involves working closely with project teams, vessel crews, and clients to ensure the successful execution of offshore operations, maintenance activities, and project...


  • Lafayette, Louisiana, United States Vergence Full time

    Job OverviewThis position involves providing exceptional technical assistance to clients, ensuring that their needs are met with high standards of quality and efficiency.Key Responsibilities:Address and resolve technical support inquiries from clients, maintaining a focus on quality service delivery.Develop and implement comprehensive documentation and...


  • Lafayette, Louisiana, United States Vergence Full time

    Job OverviewThis position is focused on providing expert technical assistance to clients, ensuring high standards of service delivery.Key Responsibilities:Address and resolve technical support inquiries from clients, ensuring their needs are met efficiently and effectively.Develop and implement comprehensive documentation and procedures for setup and repair...


  • Lafayette, Louisiana, United States Agi Industries Full time

    Job Summary:The Help Desk Specialist position is a critical role that provides technical support for all aspects of technology equipment, including computer hardware, software, networking, and VoIP devices for our organization. The successful candidate will perform general technical support functions, including physical installation, assembly, configuration,...


  • Lafayette, Louisiana, United States Genesis Technical Staffing, Inc. Full time

    Job OverviewContract Duration: 1 year (potential for extension)Hourly Rate: $18.00 - $19.00Work Schedule: Full Time, Monday to FridayRequirements: Must successfully complete a pre-employment drug screening and background investigation.Key Responsibilities:Maintain cleanliness and organization of the facility to ensure it meets inspection standards at all...


  • Lafayette, Louisiana, United States Agi Industries Full time

    About the RoleWe are seeking a skilled IT Help Desk Specialist to join our team at Agi Industries, Inc. in Lafayette, LA. This is a full-time position that offers a competitive salary, comprehensive benefits, and opportunities for career growth.Job SummaryThe Help Desk Specialist will provide technical support for all aspects of technology equipment,...

  • IT Support Specialist

    3 weeks ago


    Lafayette, Louisiana, United States VieMed Full time

    Job Title: IT Support SpecialistWe are seeking a highly skilled IT Support Specialist to join our team at VieMed. As a key member of our IT department, you will play a critical role in ensuring the smooth operation of our technology infrastructure.Key Responsibilities:Provide top-notch technical support to our users, troubleshooting complex issues and...


  • Lafayette, Louisiana, United States Phoenix Technologies Full time

    About the RoleWe are seeking a highly skilled IT Safety Specialist to join our team at Phoenix Technologies. As an IT Safety Specialist, you will play a critical role in ensuring the safety and reliability of our embedded systems.Key ResponsibilitiesDevelop and implement safety concepts and adapt existing ones to changing requirements from product and basic...


  • Lafayette, Louisiana, United States Galaxy Technologies Full time

    Job Summary:We are seeking an Electronics Specialist for Industrial Systems to join our team at Galaxy Technologies. As an Electronics Specialist, you will be responsible for installing and maintaining electrical systems and machines.Key Responsibilities:Install and maintain electrical systems and machinesUndergo practical basic training in the training...


  • Lafayette, Louisiana, United States Purdue University Full time

    Job SummaryThe Service Desk Specialist Lead will be responsible for addressing technical issues to ensure a quick restoration of service or proper escalation. This role will provide real-time escalation for customer, technical, and administrative issues by offering Tier 1 remote desktop support and collaborating with Tier 2 support staff to escalate advanced...