Retail Store Manager for Aftermarket Parts

1 week ago


Gardena, California, United States 4 Wheel Parts Full time
Job Overview

The main objective of this role is to oversee a retail outlet for 4 Wheel Parts Performance Centers, including the Service Department, while optimizing all financial avenues. Independent decision-making is crucial for success in this position. It is also imperative that all staff execute their responsibilities safely and in accordance with Company policies.

Key Duties

  • Deliver exceptional customer service;
  • Ensure adherence to Company signing Compliance standards (including the Service Department);
  • Respond promptly to evolving sales opportunities;
  • Implement monthly display initiatives;
  • Share current market insights with team members;
  • Relay competitor activities in the market area to the Regional Manager;
  • Maintain compliance with fixture usage and upkeep standards;
  • Oversee stockroom (warehouse) compliance;
  • Uphold Service Department Compliance standards (Eye Protection);
  • Adhere to the Company dress code policy (including the Service Department);
  • Participate in required training sessions;
  • Encourage employee involvement in mandatory training (including the Service Department);
  • Conduct interviews and hiring processes; explain employee benefits; perform employee evaluations and manage terminations;
  • Engage in merchandise sales and educate staff on selling techniques;
  • Monitor cashier performance and related reporting;
  • Ensure compliance with labor agreements, if applicable;
  • Maintain quality in ordering processes;
  • Address overstock/understock situations to guarantee ordering system integrity;
  • Follow Company protocols for freight receiving and stocking;
  • Stay informed on daily/weekly sales and take necessary actions;
  • Ensure the upkeep of facilities (including the Service Department);
  • Review, analyze, and act on financial reports;
  • Protect Company assets;
  • Control expenses effectively;
  • Discuss Profit and Loss outcomes with the Regional Manager;
  • Address customer feedback and inquiries;
  • Complete daily and weekly time and attendance tasks;
  • Manage maintenance and repair needs (including the Service Department);
  • Prepare the store for inventory checks;
  • Ensure proper handling of defective merchandise;
  • Adhere to Company policies regarding freight shipping;
  • Perform additional management tasks as assigned.

Supervisory Responsibilities

This role directly supervises subordinate supervisory staff (Assistant Manager) and non-supervisory personnel, executing supervisory duties in line with 4 Wheel Parts policies and relevant laws. Responsibilities include interviewing, hiring, training, directing, rewarding, and disciplining employees, conducting performance evaluations, resolving complaints, and managing terminations.

Minimum Qualifications

  • Ability to interpret safety rules, operating instructions, and procedure manuals;
  • Proficient in writing routine reports and correspondence;
  • Effective communication skills with both employees and customers;
  • Fluency in reading, writing, and speaking English;
  • Capability to calculate figures such as discounts and percentages;
  • Ability to follow instructions in various formats;
  • Problem-solving skills in standardized situations;
  • Commitment to delivering outstanding customer service;
  • Ability to act with urgency;
  • Willingness to work weekends regularly;
  • Maintain confidentiality of sensitive information;
  • Attention to detail and accuracy;
  • Ability to organize and prioritize multiple tasks;
  • Familiarity with industry terminology and processes;
  • Ability to meet deadlines.

Physical Requirements

  • Ability to walk for up to 5 hours without a break; up to 12 hours a day;
  • Ability to talk and hear;
  • Ability to use hands for handling objects and tools;
  • Ability to lift up to 50 pounds to a height of 3 feet and carry for 500 feet;
  • Ability to push and pull up to 25 pounds for a distance of 3 feet.

Frequently Required Activities:

  • Stand dynamically for up to 5 hours without a break; up to 12 hours a day;
  • Reach with hands and arms;
  • Lift up to 50 pounds to a height of 4 feet and carry for 500 feet;
  • Operate machinery.

Occasionally Required Activities:

  • Sit for up to 2 hours without a break; up to 8 hours a day;
  • Climb stairs and/or ladders;
  • Balance;
  • Twist upper body;
  • Stoop, kneel, crouch, and/or crawl;
  • Lift up to 100 pounds to a height of 3 feet and carry for 3 feet.

Rarely Required Activities:

  • Lift over 100 pounds to a height of 3 feet and carry for 3 feet.


  • Gardena, California, United States 4 Wheel Parts Full time

    Job OverviewThe primary objective of this role is to oversee a retail outlet for 4 Wheel Parts Performance Centers, including the Service Department, while optimizing all financial prospects. Independent decision-making is crucial in this position. It is also essential that all employees adhere to safety protocols in line with Company policies.Key...


  • Gardena, California, United States 4 Wheel Parts Full time

    Job OverviewThe main objective of this role is to oversee a retail outlet for 4 Wheel Parts Performance Centers, including the Service Department, while optimizing all financial prospects. Independent decision-making is crucial in this position. All personnel are expected to perform their duties safely and in accordance with company policies.Core...


  • Gardena, California, United States Spencer Gifts - Spirit Halloween Full time

    Job Summary:The Assistant Store Manager is a key member of the store team, supporting the Store Manager in the overall operation of a Seasonal Store. The ideal candidate will have prior retail management experience and be able to work a flexible schedule.Key Responsibilities:Support the Store Manager in staffing, setup, merchandising, pack-up, and teardown...


  • Gardena, California, United States Spirit Halloween Full time

    Position Overview:As a Retail Operations Assistant at Spirit Halloween, you will play a vital role in enhancing customer experiences and supporting the overall functionality of the store.Key Responsibilities:Guest Engagement: Foster a welcoming environment by establishing and maintaining exceptional guest services.Operational Support: Collaborate with the...


  • Gardena, California, United States Marukai Corp. Full time

    Become a vital part of our team as a Retail Support SpecialistAs a key member of our store, you will:Maintain a clean, organized, and inviting shopping environmentDeliver outstanding customer service to enhance the shopping experienceAdhere to the established task list and schedule with precisionEfficiently manage the cleaning and sanitization of kitchenware...


  • Gardena, California, United States Marukai Corp. Full time

    Customer Service Cashier - Retail Support Marukai Corp. operates as a leading retail chain specializing in a diverse range of Japanese and Hawaiian imported grocery and retail products. Our commitment is to provide customers with unique offerings that are not typically found in standard grocery stores. We take pride in our fresh, seasonal selections and a...


  • Gardena, California, United States CVS Health Full time

    Job SummaryCVS Health is seeking a highly motivated and customer-focused Retail Sales Associate to join our team. As a Retail Sales Associate, you will play a vital role in delivering exceptional customer service and supporting the sales floor operations.Key ResponsibilitiesCustomer ServiceProvide a warm and friendly greeting to all customers, maintaining...


  • Gardena, California, United States Bridgestone America, Inc. Full time

    **Job Summary**Bridgestone America, Inc. is seeking an experienced Automotive Service Manager to lead our team of technicians and provide exceptional customer service. As a key member of our retail operations team, you will be responsible for managing customer relationships, supervising technicians, and ensuring high-quality service standards.**Key...


  • Gardena, California, United States Sam's Club Full time

    About the RoleWe are seeking a highly motivated and detail-oriented Merchandising & Stocking Associate to join our team at Sam's Club. As a key member of our sales floor team, you will be responsible for ensuring that our merchandise is accurately stocked, visually appealing, and easily accessible to our members.Key ResponsibilitiesMerchandise Management:...


  • Gardena, California, United States Marukai Corp. Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Dishwasher to join our team at Marukai Corp. as a Parttime Store Support Associate.Key ResponsibilitiesCleanliness and Sanitation: Ensure the store is clean, neat, and presentable at all times, maintaining a high level of cleanliness and sanitation in the dishroom and surrounding areas.Customer...

  • Cake Decorator

    13 hours ago


    Gardena, California, United States Walmart Full time

    About the RoleWe are seeking a skilled Cake Decorator to join our team at Walmart. As a Cake Decorator, you will be responsible for creating visually appealing and high-quality baked goods for our customers.Key ResponsibilitiesBe a Team Player: Collaborate with cross-functional teams to ensure seamless execution of bakery operations, including inventory...


  • Gardena, California, United States Marukai Corp. Full time

    Job Summary:We are seeking a highly skilled and experienced Sushi Chef to join our team at Marukai Corp. as a Parttime Store Support Associate. As a key member of our culinary team, you will be responsible for delivering exceptional customer service, preparing a diverse range of sushi dishes, and maintaining the highest standards of ingredient quality and...


  • Gardena, California, United States Superior Grocers Full time

    Job Summary:We are seeking a highly motivated and detail-oriented Meat Service Clerk to join our team at Superior Grocers. As a Meat Service Clerk, you will play a critical role in ensuring that our meat cases are well-stocked with fresh, high-quality products for our customers.Key Responsibilities:Ensure meat cases are well-stocked with fresh, high-quality...


  • Gardena, California, United States WSS Eurostar, Inc. Full time

    The Senior Vice President of Merchandising Operations is a pivotal leadership position within WSS. This role demands a blend of strategic foresight, robust financial insight, and extensive experience in merchandising functions, all while maintaining a strong consumer-centric approach. The SVP will guide both buying and cross-functional teams in formulating a...

  • Bakery Team Member

    1 week ago


    Gardena, California, United States Marukai Corp. Full time

    About Marukai Corp.Marukai Corp. is a leading retail chain offering a wide selection of Japanese and Hawaiian imported grocery and retail products.Job SummaryWe are seeking experienced associates to join our Delicatessen Bakery department.Key ResponsibilitiesProcess, cut, and wrap Delica itemsMaintain a well-organized back stock/cooler areaPackaging food...


  • Gardena, California, United States Conexus Recruiting Full time

    Position: Financial Planning and Analysis ManagerCompensation: Competitive salary plus performance-based bonusesLocation: Flexible work arrangement availableAbout Conexus Recruiting: Conexus Recruiting partners with a dynamic consumer goods organization that has established itself as a leader in its field for over two decades. The company is committed to...


  • Gardena, California, United States WSS Eurostar, Inc. Full time

    The Senior Vice President of Merchandising Operations is a pivotal leadership position within WSS, focusing on strategic oversight and execution in the footwear sector. This role demands a blend of innovative strategy formulation, comprehensive financial insight, and extensive experience in merchandising, all while maintaining a strong consumer orientation...


  • Gardena, California, United States Tokyo Central - Gardena Full time

    Position Overview:Tokyo Central is thrilled to announce the opening of a new store location. We are seeking a Seafood Department Leader who will be instrumental in guiding the seafood section and supporting the store management team in delivering an exceptional shopping experience that excites our customers about our premium products.Key Responsibilities:The...


  • Gardena, California, United States Tokyo Central - Gardena Full time

    Overview:Tokyo Central is thrilled to announce the opening of a new store location. We are seeking Seafood Department Leaders (DL = Department Leader and ADL = Assistant Department Leader) who can effectively manage the seafood section and support the store management team in delivering an exceptional shopping experience that excites our customers about our...


  • Gardena, California, United States Tokyo Central - Gardena Full time

    Overview:Tokyo Central is thrilled to announce the opening of a new store in Torrance. We are in search of a Seafood Department Leader (DL) and Assistant Department Leader (ADL) who can effectively guide the seafood section and support the store management team in delivering an exceptional shopping experience that excites our customers about our outstanding...