Senior Operations Manager
2 weeks ago
We're a company that's changing the way people buy cars. Our promise is simple: we won't sell a car to a customer that we wouldn't sell to our own family. To make sure our cars are in top condition, we've built multiple vehicle Reconditioning Centers around the country, where our cars are inspected, perfected, and photographed before reaching our website. We use a rigorous 150-point inspection process to verify that every vehicle meets our high standards. Our goal is to provide a no-hassle, better car buying experience for our customers. We're looking for talented individuals who can help us deliver on that promise.
Position OverviewThe Reconditioning Operations Manager role oversees multiple reconditioning lines and is responsible for ensuring necessary production metrics are consistently met. This role is a key part of our team and requires a strong leader who can motivate and guide our associates to achieve our goals.
Key Responsibilities- Oversee multiple reconditioning lines within the Inspection & Reconditioning Center (IC), planning production for a full working shift.
- Manage facilities to meet or exceed targets in production, cost, and quality.
- Identify bottlenecks that affect site throughput and efficiency, and develop action plans to address them.
- Conduct weekly site performance reviews with Senior Reconditioning leadership, reporting on performance versus targets, challenges, and countermeasures.
- Guide daily site manager huddles to establish the day's tone and priorities.
- Aid in the execution of Continuous Improvement projects at home site and, if applicable, throughout the region/network.
- Foster growth and development in our Reconditioning Lead and Manager populations by supporting Development Plans and providing regular competency-based feedback.
- Ability to maintain high volume and high-quality content in a fast-paced environment.
- Experience leading a team of over 50 associates and a track record of developing employees.
- Proven ability to solve urgent operational challenges through root cause analysis.
- Excellent communication skills.
- 8+ years of management experience either in an automotive or lean manufacturing environment.
- Valid driver's license with a clean driving record.
- Must be open to relocation, ideally nationwide but at minimum regionally.
- Must be able to read, write, speak and understand English.
- Must be at least 18 years of age.
We offer a competitive compensation package, including a salary range of $90,000 based on experience. We're an equal employment opportunity employer and welcome applications from diverse candidates. We're committed to providing a safe and inclusive work environment for all our employees.
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