Customer Operations Manager

2 weeks ago


Conway, Arkansas, United States Burlington Full time
Position Overview:
As a key player in our retail environment, the Operations Service Manager will be responsible for leading a dedicated team focused on delivering exceptional customer experiences.

Key Responsibilities:
  • Team Development: Mentor and cultivate a team of Cashiers and Customer Service Supervisors, ensuring they possess the skills necessary to excel in their roles.
  • Operational Oversight: Supervise daily business functions, ensuring seamless customer flow and adherence to service standards at the registers.
  • Process Management: Oversee the implementation of operational and receiving Standard Operating Procedures (SOPs), maintaining a continuous flow of merchandise.
  • Cross-Functional Support: Assist in managing various store operations as required, contributing to overall business efficiency.

Why Burlington?
Join a company that values teamwork, dedication, and a commitment to excellence in customer service. We are looking for individuals who are passionate about retail and eager to make a difference.

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