Customer Operations Manager
2 weeks ago
As a key player in our retail environment, the Operations Service Manager will be responsible for leading a dedicated team focused on delivering exceptional customer experiences.
Key Responsibilities:
- Team Development: Mentor and cultivate a team of Cashiers and Customer Service Supervisors, ensuring they possess the skills necessary to excel in their roles.
- Operational Oversight: Supervise daily business functions, ensuring seamless customer flow and adherence to service standards at the registers.
- Process Management: Oversee the implementation of operational and receiving Standard Operating Procedures (SOPs), maintaining a continuous flow of merchandise.
- Cross-Functional Support: Assist in managing various store operations as required, contributing to overall business efficiency.
Why Burlington?
Join a company that values teamwork, dedication, and a commitment to excellence in customer service. We are looking for individuals who are passionate about retail and eager to make a difference.
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