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Operations Manager, Membership Policy

2 months ago

Hoboken, New Jersey, United States Walmart Full time
About the Role

We are seeking an experienced Policy and Operations Manager, Membership to join our team at Walmart. This role will be responsible for developing and implementing scalable frameworks, policies, and governance for our membership program.

Key Responsibilities
  • Develop and maintain policies and procedures for membership eligibility, benefit eligibility, and fraud prevention.
  • Collaborate with cross-functional teams to create, modify, and ratify policy and enforcement requirements.
  • Communicate policy changes and updates to internal and external stakeholders.
  • Monitor policy performance and make recommendations for continuous improvement.
Requirements
  • Bachelor's degree in Business Administration, Operations, or related field.
  • 2 years' experience in operations, project management, or related area.
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize multiple projects.
Preferred Qualifications
  • Masters degree in Economics or related field.
  • Project Management Professional (PMP) certification.
  • Experience working in a cross-functional environment.
About Walmart

At Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability-and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industries-all while affecting the lives of millions of customers all over the world.