District Manager

1 week ago


Chicago, Illinois, United States Monro Inc. Full time
Job Summary

We are seeking a highly skilled and experienced District Manager to join our team at Monro Inc. As a District Manager, you will be responsible for overseeing multiple locations and driving sales and profit growth while ensuring the safety of our teammates and guests.

Key Responsibilities
  • Lead assigned area in overall operations to drive sales and maximize profit via store managers and teammates.
  • Support company initiatives to achieve vision, mission, and values to be America's leading auto service and tire center.
  • Assess skills of store managers, monitor performance, and set performance goals to deliver on company initiatives.
  • Manage budget and capital expenses to maximize profit potential and drive P&L health within assigned area.
  • Ensure assigned locations are appropriately staffed with necessary skills in accordance with company labor management standards and demand to drive sales and profitability.
  • Engage, train, develop, and lead store managers through coaching on store operations, phone call execution, sales, product knowledge, and service processes during regular touchpoints with stores.
  • Conduct and document regularly scheduled store visits, which includes tracking action items, maintenance of equipment, appearance standards, labor management, and communicating follow-up expectations to the store manager and plans for improvement.
  • Conduct quarterly cycle counts in stores, in addition to annual inventories of stores in assigned area.
  • Ensure all locations are adhering to company policies, including safety, security, and compliance standards throughout assigned area to provide a safe working environment.
  • Communicate effectively and professionally with Store Support Center teammates, business partners, and attend regional and company-led meetings as required.
  • Closely monitor customer satisfaction and resolve customer service concerns as they arise.
  • Drive strategic partnerships with third parties within the assigned area and train store managers on strategic partnership-related duties.
  • Develop others, including yourself, and improve teammate retention.
  • Conduct regularly scheduled store meetings with direct reports to recognize accomplishments and communicate company directives.
  • Maintain knowledge of local market competitors, automotive industry, and new developments.
  • Complete all Monro required training with the guidelines and timing provided.
  • Perform other duties as assigned.
Requirements
  • High school or equivalent is required.
  • Bachelor's degree in business or related field is preferred.
  • Minimum of 3-5 years of single unit, multi-unit, and/or area experience, including P&L management.
  • Minimum of 3-5 years as a hiring manager, including recruiting, hiring, and promoting people.
  • Must have a valid driver's license and have a satisfactory Motor Vehicle Report (MVR).
What We Offer
  • Four-week onboarding and training program.
  • Performance-based incentives.
  • Paid vacation and holidays.
  • 401k eligibility immediately upon hire.
  • Direct Deposit.
  • Employee Discounts.
  • Healthcare, Vision, and Dental for full-time teammates.
  • Employee Access Perks.
  • Company-provided vehicle.
  • Cell phone stipend.
  • Career Advancement Opportunities.

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