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Customer Service Representative

2 months ago

Birmingham, Michigan, United States Martinizing Dry Cleaning Full time
{"Job Title": "Customer Service Representative", "Job Description": "Join Our Team at Martinizing Dry Cleaning

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our front counter team, you will be responsible for providing exceptional customer service, processing orders, and ensuring a seamless customer experience.

Key Responsibilities:
  • Provide warm and engaging interactions with customers
  • Process customer orders, inspect, sort, and tag garments for cleaning
  • Solve customer problems and communicate effectively
  • Process customer payments and discounts
  • Perform standard opening and closing duties
  • Keep the store clean and tidy
Requirements:
  • Previous customer service experience is an asset
  • Dry cleaning experience is considered an asset
  • Must have a flexible schedule
  • Must be comfortable working while standing for long periods of time
  • Strong attention to detail
  • An understanding of textiles and garments is helpful
About Us:

Martinizing Dry Cleaning is dedicated to delivering exceptional customer service and quality garment care. We are a locally owned and operated business, committed to making your life easier by providing convenient and reliable dry cleaning services.

We offer a range of services, including dry cleaning, shirt laundry, alterations, wash and fold, bulk laundry, leather cleaning, wedding gown cleaning, and wedding gown preservation. Our team is passionate about providing exceptional service and ensuring that every customer leaves our store satisfied.

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.

", "Company Information": "Martinizing Dry Cleaning is a locally owned and operated business, dedicated to delivering exceptional customer service and quality garment care. We are committed to making your life easier by providing convenient and reliable dry cleaning services."}