Manager, Unified Communications Services

2 days ago


San Francisco, California, United States University of California, San Francisco Full time
About the Role

The University of California, San Francisco (UCSF) is seeking a highly skilled Manager, Unified Communications Services to join our team. As a key member of our IT Voice Systems team, you will be responsible for leading and managing the digital workplace communications services strategy, aligning it with the broader IT strategy.

Key Responsibilities
  • Lead and manage the digital workplace communications services team, ensuring seamless connectivity and efficient communication across various departments.
  • Develop and implement strategies to improve digital workplace communications, aligning with the broader IT strategy.
  • Collaborate with stakeholders to identify and address communication needs and innovation opportunities.
  • Oversee modernization initiatives to evolve the University's telecommunications and communications systems and infrastructure beyond telephony.
  • Ensure UCSF's IT digital workplace unified communications services are integrated and effective in service of the University's health, research, and academic mission.
Requirements
  • Bachelor's degree in computer science, engineering, computer information systems, or related field.
  • 7-10+ years of experience working in digital workplace communications, network services, information technology, or related field.
  • Advanced experience in operating policies and procedures, with ability to determine a course of action based on these guidelines.
  • Knowledge of strategic planning, technology assessment, and direction.
  • Ability to think creatively and use industry-leading practices in diverse team operations.
About UCSF

UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity, and excellence – also known as our PRIDE values.



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