District Supervisor
5 hours ago
Frontier Dermatology is seeking a highly skilled and experienced District Supervisor to join our team. As a District Supervisor, you will be responsible for planning, organizing, and directing all aspects of clinical and front desk services in your designated district.
Key Responsibilities:- Manage and supervise front desk and clinical staff in your district, ensuring excellent patient care and service.
- Coordinate staffing schedules, including time off requests and overtime, to ensure efficient and effective patient care.
- Work closely with the District Manager to maintain a positive work environment and support patients, providers, and staff.
- Recruit and hire clinical and front desk personnel to staff the facility, ensuring safe, efficient, and effective patient care.
- Execute policies and procedures as needed, with District Manager sign-off, to accommodate changing activities within the clinic.
- Consult on progressive discipline and work with Human Resources on HR issues.
- Conduct annual evaluations of employee performance, in collaboration with the District Manager.
- Ensure clinical services are provided in accordance with policies, procedures, and regulation standards (QA).
- Mentor and train Clinical and Front Desk team members.
- Review quarterly Patient Satisfaction Surveys and follow up as needed.
- Preside at staff meetings as needed.
- Identify operational friction points and propose solutions to the DM/Central Operations team.
- Assist with opening new office locations, including onboarding and training on FDP best practices and systems.
- Cover for the District Manager as needed.
- Serve as an emergency contact for alarm notices.
- High School diploma or equivalent; or 5+ years of management experience in a healthcare setting, or 3+ years of administrative healthcare experience; or Graduate of an accredited Medical Assistant, LPN, or RN program; or Current Medical Assistant certification or LPN/RN license.
- COVID vaccine or acceptable exemption required.
Frontier Dermatology is a collective group of dermatology practices throughout Washington and Oregon. Our mission is to be the premier destination of care and experience for patients, providers, and teammates. Our core values are:
- Community: We're loyal to our patients, providers, and staff.
- Accountability: We're responsible for our behavior, interactions, and outcomes.
- Respect: We appreciate and hold regard for the feelings, wishes, contributions, and rights of others.
- Empathy: We treat people the way they want to be treated.
- Integrity: We're honest and ethical.
- Service Excellence: We always do our best.
We're committed to Equity, Inclusion, and Diversity. All qualified applicants will receive consideration for employment and job advancement opportunities without regard to race, color, religion, gender identity, national origin, age, or any other protected status under federal, state, or local law.
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