Operations Service Manager

2 weeks ago


Baltimore, Maryland, United States Burlington Stores Full time
Operations Service Manager Job Description

Burlington Stores, Inc. is seeking a highly skilled Operations Service Manager to join our team. As a key member of our store operations team, you will be responsible for managing the overall operations of the store, including customer service, cash handling, and inventory management.

Key Responsibilities:
  • Manage the Customer Service and Cashier teams to ensure excellent customer service and compliance with company policies and standards.
  • Oversee the receiving process, including the continuous flow process, and ensure accurate inventory management.
  • Partner with the Receiving Supervisor to maintain accurate inventory and resolve any discrepancies.
  • Support the Store Manager in areas including staffing, sourcing, interviewing, training, and succession planning.
  • Assist in the management of other store operations areas as needed.
Requirements:
  • 3+ years of Retail Management or Store Operations experience at an Off Price, Big Box, Specialty or medium to large-sized, multi-unit retail organization.
  • Ability to work a flexible schedule, including early mornings, nights, weekends, holidays, and required travel.
  • Ability to lift and move boxes weighing up to 40 lbs.
  • Comfortable utilizing scheduling and reporting computer software.
What We Offer:
  • Competitive wage
  • Flexible hours
  • Associate discount
  • Medical, dental, and vision coverage
  • Life and disability insurance
  • Up to 12 days of paid time off annually
  • Up to 8 paid holidays
  • Paid sick time in accordance with applicable law
  • 401(k) plan

Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity. If you are a motivated and experienced retail professional looking for a new challenge, we encourage you to apply for this exciting opportunity.



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