Front Desk Supervisor

4 weeks ago


Orlando, Florida, United States Marriott International Inc Full time
Job Summary

As a Front Desk Supervisor at Marriott International Inc, you will be responsible for ensuring a seamless guest experience. This includes processing all guest check-ins, verifying guest identity, and assigning rooms. You will also be responsible for setting up accurate accounts for each guest and ensuring that rates match market codes. Additionally, you will be responsible for securing payment prior to issuing room keys and verifying/adjusting billing.

Key Responsibilities

- Process all guest check-ins, verifying guest identity and assigning rooms
- Set up accurate accounts for each guest according to their requirements
- Enter Marriott Rewards information
- Ensure rates match market codes, document exceptions
- Secure payment prior to issuing room key, verify/adjust billing

Requirements

- High school diploma or G.E.D. equivalent
- At least 1 year of related work experience
- At least 1 year of supervisory experience

About Us

Marriott International Inc is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
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