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Fashion Consultant

2 months ago

Saint Paul, Minnesota, United States Macy's Full time
Position Overview

Are you excited to showcase your unique style and expertise?

At Macy's, Inc., we are dedicated to fostering a diverse and inclusive environment where every individual can thrive. Our commitment to representation and respect for each person's uniqueness is at the core of our mission. We believe that when everyone brings their authentic selves to work, it leads to a richer exchange of ideas and a more vibrant workplace.

Role Summary:

As a Fashion Consultant, also referred to as MyStylist, your primary objective is to surpass performance targets with an entrepreneurial spirit. You will facilitate cross-selling initiatives across the enterprise to meet sales objectives and drive growth. Embracing innovation and new sales strategies is essential in your role. You will deliver an exceptional customer experience through your expertise in lifestyle merchandising, both in-store and virtually, utilizing technology to enhance service. Building and nurturing relationships with vendor partners, store leadership, peers, and the local community is crucial for expanding your customer base. This role emphasizes acquiring new clients, maintaining strong relationships through personalized service, and establishing a presence on social media.

What We Offer:

  • An inclusive and dynamic work atmosphere
  • Empowerment to make a significant impact with measurable outcomes
  • Comprehensive coverage including medical, dental, vision, and retirement plans
  • Employee Assistance Program offering mental health and financial resources
  • Fully-funded educational benefits covering tuition, books, and fees
  • Discounts on merchandise
  • Opportunities for community engagement through Colleague Resource Groups (CRGs)

Your Responsibilities:

  • Exceed sales targets by delivering personalized shopping experiences both online and in-store
  • Drive customer engagement through networking, leveraging social media to attract traffic, and creating a compelling online presence
  • Collaborate with store teams, vendors, and community partners to organize and host events that boost sales
  • Utilize sales tools and resources to enhance customer spending and encourage repeat visits through proactive outreach
  • Make informed decisions based on data to foster growth and understand your local market
  • Regularly meet with management to discuss performance, objectives, and strategies
  • Complete daily and weekly tasks including email management, appointment scheduling, customer follow-ups, and content creation
  • Participate in vendor training and development workshops as required
  • Share knowledge and support colleagues in enhancing their skills while continuously improving your own
  • Engage in leadership meetings and store visits
  • Maintain a clean, safe, and welcoming environment in accordance with company standards

Who You Are:

  • Committed to upholding Macy's values of diversity, inclusion, and respect in every interaction
  • Flexible availability, including evenings, weekends, and holidays, with reliable attendance
  • Effective communicator capable of engaging with diverse groups of customers and colleagues
  • Self-motivated and adaptable to changing customer needs and expectations
  • Resourceful with the ability to adjust to shifting priorities and deadlines
  • Possess a keen sense of fashion and the ability to coordinate styles effectively
  • Experienced in various lifestyles and social media platforms, demonstrating credibility with a broad customer base
  • Minimum of three years in retail or a high-touch sales role

Physical Requirements:

  • Ability to stand or walk for extended periods
  • Frequent use of computers and handheld devices
  • Physical activities including reaching, bending, and lifting items up to 25 lbs.

About Macy's

This is an exciting time to be part of Macy's as we focus on creating memorable experiences for our customers, whether they shop online or in-store. Opportunities in Sales, Merchandise, Operations, Customer Service, and Marketing allow you to express your creativity and commitment to excellence while making a positive impact on your colleagues and customers.