Healthcare Administrative Assistant

7 days ago


Frederick, Maryland, United States Frederick Dermatology Associates LL Full time
Job Overview

We are seeking a highly skilled and compassionate Medical Receptionist to join our team at Frederick Dermatology Associates LLC. As a key member of our administrative staff, you will play a vital role in ensuring the smooth operation of our practice.

Responsibilities
  • Patient Intake and Scheduling
    • Schedule appointments for new and recurring patients based on provider's availability.
    • Answer patient's questions pertaining to insurance coverage/benefits, patient payments, and outstanding balances.
  • Administrative Support
    • Assume responsibility for coordinating patient and physician schedules.
    • Contribute to the organization and operation of the practice.
  • Customer Service
    • Provide exceptional customer service to patients and colleagues.
    • Handle patient inquiries and concerns in a professional and courteous manner.
Requirements
  • Qualifications
    • Quick learner
    • High school diploma
    • Ability to handle a fast-paced environment and prioritize tasks based on importance
    • Excellent communication and problem-solving skills
    • Experience with scheduling appointments via phone
    • Customer service experience
  • Preferred Qualifications
    • 2-3 years receptionist experience; dermatology experience a plus
    • Familiarity with Allscripts EHR
What We Offer
  • Benefits
    • 401(k)
    • 401(k) matching
    • Health insurance
    • Opportunity for advancement
    • Profit sharing


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