Healthcare Representative
4 weeks ago
Astrana Health is seeking a highly skilled Member Services Representative to join our dynamic team. As a key member of our organization, you will play a vital role in providing exceptional customer service to our members, providers, and health plans.
Key Responsibilities- Answer daily telephone calls from members, providers, health plans, and other stakeholders, providing accurate and timely information.
- Collect and verify information from members and providers, including problem or concerns and general status information.
- Verify authorization, claims, eligibility, and status, ensuring accurate and up-to-date information.
- Document all calls and interactions into our customer service module and NMM Queue system.
- Assist supervisors and managers with other duties as assigned, including member outreach communications and appointment scheduling.
- Resolve walk-in member concerns and provide quality service to customers.
- Maintain strict confidentiality at all times and adhere to company policies and procedures.
- 2+ years of healthcare experience, with a focus on customer service and communication.
- High School Diploma or GED, with a strong understanding of Microsoft applications, including Word, Excel, Adobe, and Outlook.
- Experience working in customer service, with a proven track record of providing exceptional service to customers.
- Bilingual in Vietnamese, with the ability to communicate effectively with customers in a professional and respectful manner.
Astrana Health is proud to offer a competitive salary range of $18.00 - $23.00 per hour, as well as a comprehensive benefits package and opportunities for professional growth and development.
We are an equal employment opportunity and affirmative action employer, committed to diversity and inclusion in the workplace. If you require assistance in applying for this role due to a disability, please email us at [email protected] to request an accommodation.
-
Healthcare Sales Representative
3 weeks ago
San Jose, California, United States WelbeHealth Full timeAt WelbeHealth, we are seeking a skilled Healthcare Sales Representative to join our team. As a member of our Marketing, Outreach, & Enrollment (MOE) team, you will be responsible for successful enrollment of prospective participants into our PACE program.Key Responsibilities:Coordinate and initiate outreach and engagement activities in the communities where...
-
Healthcare Service Representative
3 weeks ago
San Jose, California, United States Astrana Health Full timeAbout the Role:Astrana Health is seeking a skilled Healthcare Service Representative to join our team. As a key member of our operations team, you will be responsible for providing exceptional customer service to our members, providers, and health plans. Your primary focus will be on answering daily telephone calls, collecting information, and verifying...
-
Healthcare Customer Service Representative
4 weeks ago
San Jose, California, United States Astrana Health Full timeAbout the RoleAstrana Health is seeking a highly skilled Member Services Representative to join our dynamic team. As a key member of our team, you will be responsible for providing exceptional customer service to our members, providers, and health plans.Key ResponsibilitiesAnswer daily telephone calls from members, providers, health plans, and other...
-
Business Development Representative
3 weeks ago
San Jose, California, United States Acadia Healthcare Full timeBusiness Development RepresentativeSan Jose Behavioral Health is a leading provider of comprehensive inpatient treatment for behavioral and mental health disorders. Our hospital is conveniently located in the heart of San Jose, serving residents in Santa Clara County, San Mateo County, and Alameda County.As a Business Development Representative, you will...
-
Business Development Representative
4 weeks ago
San Jose, California, United States mendel Full timeAbout the RoleWe're seeking a highly motivated Business Development Representative to join our team at Mendel. As a BDR, you'll be responsible for identifying and qualifying sales opportunities for our sales organization. This role is perfect for someone looking to build a career in sales and work with a rapidly growing SaaS company.Key Responsibilities:Lead...
-
Healthcare Customer Service Representative
3 weeks ago
San Francisco, California, United States HealthCare Support Full timeJob Summary:We are seeking a skilled Healthcare Customer Service Representative to join our team at HealthCare Support. As a key member of our customer service team, you will be responsible for handling incoming calls regarding benefits, eligibility, and claims status. You will provide assistance to members and providers, ensuring timely and accurate...
-
Healthcare Business Development Representative
3 weeks ago
San Jose, California, United States HealthFlex Full timeJob Summary:As a Community Liaison at HealthFlex, you will serve as a key liaison between community partners, including hospitals, physician practices, skilled nursing facilities, and assisted living communities. Your primary objective will be to analyze market trends, identify potential partners, and foster meaningful relationships to drive business growth...
-
San Jose, California, United States Star Health Full timeJob Summary: We are seeking a highly motivated and results-driven Healthcare Client Acquisition Specialist to join our team at Star Health. As a key member of our sales team, you will be responsible for identifying and pursuing new business opportunities in the healthcare staffing industry.Responsibilities:Proactively identify and pursue new business...
-
Healthcare Sales Representative
3 weeks ago
San Francisco, California, United States WUWTA Full timeAbout the RoleWUWTA is seeking a skilled Sales Representative to drive revenue growth by selling our innovative patient experience technology solutions to healthcare providers, hospitals, and other healthcare organizations. The ideal candidate will have a proven track record of meeting or exceeding sales targets and excellent communication, presentation, and...
-
Healthcare Professional
3 weeks ago
San Jose, California, United States Plum Tree Care Center Full timePosition Overview: As a skilled MDS Coordinator at Plum Tree Care Center, you will be responsible for receiving and inputting information from the Minimum Data Set (MDS) under supervision and within established systems, schedules, and protocols. Key Responsibilities: Understand and implement MDS protocols to ensure accurate and timely data...
-
Business Development Representative
3 weeks ago
San Jose, California, United States Obsidian Security Full timeAbout Us: At Obsidian Security, we're dedicated to solving the unaddressed blindspot of SaaS Security. Our comprehensive and powerful SaaS defense solution helps businesses protect their most critical information. We're passionate about delivering exceptional results and committed to solving the challenge of SaaS Security for our customers.About the Team:...
-
Healthcare Sales Representative
3 weeks ago
San Diego, California, United States Otsuka Full timeJob SummaryOtsuka America Pharmaceutical, Inc. is seeking a skilled Healthcare Sales Representative to join our team. As a key member of our sales team, you will be responsible for engaging with healthcare providers to deliver a higher quality experience that ultimately focuses on improving patient care.Key ResponsibilitiesConduct proactive outreach to...
-
Healthcare Sales Representative
3 weeks ago
San Francisco, California, United States Gables Search Full timeAbout the Role:We are seeking a highly motivated and results-driven Healthcare Sales Representative to join our team at Gables Search. As an Account Executive, you will be responsible for driving lead generation and moving families into our senior living communities across the United States.Key Responsibilities:Develop and execute a sales strategy to meet or...
-
Healthcare Representative
4 weeks ago
San Marcos, California, United States Christus Health Full timeJob Summary:We are seeking a skilled Clinic Patient Representative to serve as the initial point of contact for patients and visitors at our Family Health Center. This role is responsible for setting up appointments, maintaining the cash drawer, posting charges, and ensuring the accuracy of patient demographics using our hospital's computer system.Key...
-
Hospice Marketing Specialist
4 weeks ago
San Jose, California, United States Blize Healthcare Full timeMarketing Representative Opportunity at Blize HealthcareWe are seeking a skilled Marketing Representative to join our team at Blize Healthcare. As a Marketing Representative, you will play a critical role in driving growth and business development for our Home Health and Hospice agency.Key Responsibilities:Achieve or exceed growth and business development...
-
Customer Support Representative
4 weeks ago
San Jose, California, United States Ultimate Staffing Full timeJob Title: Customer Support RepresentativeUltimate Staffing is seeking a highly skilled Customer Support Representative to join our team. As a key member of our organization, you will play a vital role in ensuring the smooth operation of our home dialysis program by managing administrative tasks, facilitating communication, and coordinating delivery of...
-
Healthcare Support Specialist
2 months ago
San Jose, California, United States Medical Professionals Full timeWe are seeking a dynamic and friendly Customer Service Representative to join our team of Medical Professionals. This rewarding position will maximize your strengths and skills while helping others live healthier, longer lives. As a key member of our Customer Service Team, you will be responsible for providing exceptional service to our clients, responding...
-
Healthcare Customer Service Representative
4 weeks ago
San Francisco, California, United States HealthCare Support Full time{"title":"Healthcare Customer Service Advocate","description":"Job Title: Healthcare Customer Service AdvocateHealthCare Support is seeking a skilled Healthcare Customer Service Advocate to join our team.Job Summary:We are looking for a detail-oriented and customer-focused individual to handle incoming calls regarding benefits, eligibility, and claims...
-
Senior Commercial Representative
4 weeks ago
San Jose, California, United States Sun Pharmaceutical Industries, Inc. Full timeJob Summary:Sun Pharmaceutical Industries, Inc. is seeking a highly motivated and experienced Commercial Representative to join our Ophthalmics team. As a key member of our commercial team, you will be responsible for developing and executing business plans to drive sales growth and market share in the eye care segment.Key Responsibilities:Develop and...
-
Healthcare Customer Service Representative
4 weeks ago
San Francisco, California, United States HealthCare Support Full timeJob Summary:We are seeking a skilled Healthcare Customer Service Advocate to join our team at HealthCare Support. As a key member of our customer service team, you will be responsible for providing exceptional support to our members and providers through various communication channels. Your primary goal will be to resolve issues efficiently and effectively,...