IT Change and Release Manager

5 days ago

Columbia, South Carolina, United States Pacific Northwest National Laboratory Full time
Job Title: IT Change and Release Manager

Pacific Northwest National Laboratory is seeking an experienced IT Change and Release Manager to join our Cybersecurity and Digital Operations Division. The successful candidate will be responsible for supporting the creation of a work environment that boosts workforce digital dexterity through an engaging and intuitive work environment.

Key Responsibilities:
  • Ensure standardized methods and procedures are used for efficient and prompt handling of all changes to control IT infrastructure to minimize the number and impact of any related incidents upon service.
  • Develop and implement standard processes and techniques to identify individual elements and configurations, track changes, and version selection, control, and baselining.
  • Develop a roadmap for the enhancement of the current Change Management Database (CMDB).
  • Lead the strategic planning for implementing a robust, single platform for change, configuration, and release management.
  • Orchestrate the release of all internal, SaaS, and Cloud changes and provide the appropriate communication to the affected areas.
  • Review requests for change (RFCs) to ensure appropriate rigor, discipline, consistency, and predictability are applied across the entire organization with respect to how RFCs are submitted, reviewed, approved, and executed, including Post Implementation Reviews (PIR).
  • Assess and identify needed Change Management process improvement opportunities.
  • Create, analyze, and report on metrics to measure change, configuration, and release management processes adherence.
  • Contribute to and create integrations and orchestration blueprints.
  • Provide DevOps, build and release, and CI/CD expertise to agile teams in the enterprise.
  • Chair the Change Advisory Board (CAB) meeting, produce the meeting agenda, and distribute meeting minutes to stakeholders.
Qualifications:
  • BS/BA and 5+ years of relevant work experience -OR-
  • MS/MA and 3+ years of relevant work experience -OR-
  • PhD with 1+ year of relevant experience

Pacific Northwest National Laboratory is an equal opportunity employer and welcomes applications from diverse candidates. US Citizenship is required due to business needs and client space. This is not a Testing Designated Position (TDP).

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