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ServiceNow Platform Specialist
2 months ago
We are seeking a highly skilled ServiceNow Senior Engineer to join our team at Revolution Technologies, LLC. As a key member of our IT team, you will be responsible for maintaining and updating our ServiceNow platform, ensuring its optimal performance and currency with vendor releases.
Key Responsibilities:- Maintain the ServiceNow platform, addressing defects and ensuring proper operation.
- Update the platform to improve existing capabilities and incorporate new ones.
- Manage and implement required changes and releases to the platform.
- Ensure software currency with vendor releases.
- Establish working relationships with peer teams, suppliers, and senior management.
- Ensure all platform operations meet day-to-day objectives and conform to strategy directions and standards.
- Must be fully expert in ServiceNow platform implementation and upgrades.
- Must be highly competent in analyzing and correcting platform defects.
- Excellent communication and organizational skills, with the ability to present and convey situations to other engineers, leaders, and senior management.
- Superior engineering and problem-solving skills.
- Ability to influence and orchestrate peers and suppliers to effect desired outcomes.
- Knowledge of production operations disciplines, including ITIL and ITSM processes.
- Bachelor's Degree in Computer Science, Information Systems, Engineering, Mathematics, or a Scientific field.
- Strong experience and another relevant degree will be considered.
- ServiceNow Administrator and/or Technology Certifications beneficial.
- 2 years of experience as a ServiceNow Senior Engineer.
- 2-3 years of ServiceNow engineering experience preferably in a complex corporate setting.
We are an equal opportunity employer and welcome applications from all qualified candidates.