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ServiceNow Platform Specialist

2 months ago


Columbia, South Carolina, United States Revolution Technologies Full time
ServiceNow Senior Engineer

We are seeking a highly skilled ServiceNow Senior Engineer to join our team at Revolution Technologies, LLC. As a key member of our IT team, you will be responsible for maintaining and updating our ServiceNow platform, ensuring its optimal performance and currency with vendor releases.

Key Responsibilities:
  • Maintain the ServiceNow platform, addressing defects and ensuring proper operation.
  • Update the platform to improve existing capabilities and incorporate new ones.
  • Manage and implement required changes and releases to the platform.
  • Ensure software currency with vendor releases.
  • Establish working relationships with peer teams, suppliers, and senior management.
  • Ensure all platform operations meet day-to-day objectives and conform to strategy directions and standards.
Requirements:
  • Must be fully expert in ServiceNow platform implementation and upgrades.
  • Must be highly competent in analyzing and correcting platform defects.
  • Excellent communication and organizational skills, with the ability to present and convey situations to other engineers, leaders, and senior management.
  • Superior engineering and problem-solving skills.
  • Ability to influence and orchestrate peers and suppliers to effect desired outcomes.
  • Knowledge of production operations disciplines, including ITIL and ITSM processes.
Qualifications:
  • Bachelor's Degree in Computer Science, Information Systems, Engineering, Mathematics, or a Scientific field.
  • Strong experience and another relevant degree will be considered.
  • ServiceNow Administrator and/or Technology Certifications beneficial.
  • 2 years of experience as a ServiceNow Senior Engineer.
  • 2-3 years of ServiceNow engineering experience preferably in a complex corporate setting.

We are an equal opportunity employer and welcome applications from all qualified candidates.