Spanish-English Customer Support Specialist

1 week ago


Homestead, Florida, United States JobSquad Staffing Solutions Full time
Job Overview

The JobSquad Staffing Solutions is actively seeking a Bilingual Customer Service Representative to support our client in delivering exceptional service.

Position Details

Location: Remote

Compensation: $16.50 per hour

Key Qualifications
  • Fluency in both English and Spanish is essential.
  • A minimum of 2 years of experience in customer service, both via phone and in-person.
  • Proficiency in Microsoft Office applications.
  • A clean criminal background is required.
  • Ability to pass a drug screening.
Responsibilities
  1. Respond to incoming calls and assist clients with their account inquiries.
  2. Comprehend and follow both written and verbal instructions effectively.
  3. Make informed decisions based on factual information.
  4. Utilize logical reasoning to resolve issues.
  5. Demonstrate competent typing and computer skills.
  6. Exhibit strong office skills.
  7. Maintain good telephone etiquette.
  8. Possess strong grammar, spelling, reading, and writing abilities.
  9. Work independently as well as collaboratively within a team.
  10. Communicate clearly and effectively.
  11. Show flexibility in handling various tasks.
  12. Have a reliable communication device, such as a cell phone and computer.
  13. Be bilingual (English/Spanish).
Work Schedule

Monday to Friday; 8 AM to 5 PM

The JobSquad Staffing Solutions team is composed of experts dedicated to serving local workforce communities.



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