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Clinical Support Specialist
2 months ago
Overview:
Healthcare Assistants collaborate with medical professionals to deliver essential services in alignment with physician directives. They are equipped to handle both administrative and clinical responsibilities under the guidance of the center's management and attending healthcare providers.
Key Responsibilities:
- Gather and document patient medical histories and personal information.
- Evaluate patients during initial consultations and subsequent visits.
- Measure and record vital signs, including blood pressure, temperature, and respiration rates during each appointment.
- Prepare patients for medical examinations.
- Assist healthcare providers during patient assessments.
- Clarify physician instructions as necessary.
- Prepare and administer medications as prescribed.
- Perform venipuncture procedures.
- Deliver services in accordance with established protocols.
- Notify physicians and relevant staff of any changes in patient conditions or needs.
- Monitor storage conditions for vaccines.
- Ensure proper management of medications and sharp instruments.
- Track medication expiration dates.
- Collaborate with healthcare providers to achieve patient care objectives.
- Document daily activities in compliance with guidelines.
- Communicate patient status updates to physicians.
- Enhance professional knowledge through ongoing educational opportunities.
- Maintain confidentiality of patient information.
- Complete immunization records and order statuses.
- Execute phlebotomy tasks.
- Adhere to HIPAA and OSHA regulations.
- Carry out additional assigned responsibilities.
Qualifications:
- High school diploma or equivalent required.
- Certification as a medical assistant from an accredited institution.
- Phlebotomy certification is advantageous.
- Experience in a healthcare environment is preferred.
- Proficiency in MS Office applications.
Skills:
- Ability to assess compliance with relevant laws and standards.
- Capable of working independently and executing tasks effectively.
- Logical reasoning to identify and implement solutions.
- Professional and courteous interaction with individuals.
- Ability to foster collaborative relationships.
- Comprehension of written professional documents.
- Demonstrated independent judgment and initiative.
- Strong organizational skills to manage multiple priorities.
- Resourceful problem-solving abilities.
- Commitment to assisting others.
- Excellent written and verbal communication skills.
- Familiarity with medical terminology.
- Attention to detail.
- Strong organizational and interpersonal skills.
- Knowledge of electronic health records (EHR).
- Bilingual abilities are preferred (English/Spanish or English/Creole).
