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Executive Sous Chef

2 months ago

New Orleans, Louisiana, United States Statue Cruises Full time
About the Role

We are seeking a highly skilled and experienced Sous Chef to join our team at American Queen Voyages. As a key member of our galley operations, you will be responsible for ensuring the highest standards of quality and cleanliness in our kitchen.

Key Responsibilities
  • Partner with all departments to ensure seamless operations
  • Assume responsibility for the entire galley and day-to-day operations in the absence of the Executive Chef or Executive Sous Chef
  • Monitor production status and inspect pre-opening progress to ensure all food operations meet or exceed standards and passenger expectations
  • Supervise and administer the line cooks on a daily basis
  • Ensure compliance with all company, United States Coast Guard, and Federal Drug Administration rules and regulations
  • Attend shift meetings and inter-departmental meetings
  • Collaborate with the Hotel Director, Executive Chef, Bar Manager, and Matre d to ensure all food and beverage related specifications and presentations are met
  • Manage daily work schedules for shift to ensure optimum efficiency
  • Maintain compliance with company grooming and uniform standards
  • Develop a management style conducive to exceeding standards and maximizing crew retention
  • Assist with receiving, inventories, requisitions, and orders
  • Participate in all mandated receiving, inventories, requisitions, and orders
  • Ensure behavior and performance supports the company's Mission; promotes year-round success of the system
  • Maintain high standards of food and buffet presentation in collaboration with the Executive Chef
  • Plan, direct, control, cook, and coordinate all food and buffets
  • Train and supervise all galley personnel
  • Participate in all kitchen activities to the agreed standards and complete satisfaction of guests
  • Minimize spoilages and utilize food surplus
  • Inspect food equipment on a regular basis and report any irregularities to the Executive Chef
  • Ensure all staff members fulfill cleaning and maintenance responsibilities and follow up on their performance, all while ensuring compliance with all USPH standards
  • Familiarity with proper sanitation procedures and follow all public health requirements
  • Perform other culinary duties as required
Requirements and Qualifications
  • HS Diploma or Equivalent Required
  • Bachelors degree in culinary field strongly desired
  • Valid Transportation Worker Identification Credential (TWIC) if applicable, and/or ability to obtain and maintain
  • Copy of DD214, if Veteran status
  • Excellent verbal and written communication skills
  • Three plus years of experience in full culinary service operations
  • Experience in supervision and training of employees
  • Cruise industry experience preferred
Our Values

At American Queen Voyages, our mission is to create amazing experiences not only for our guests, but our employees. Our company values (RESPECT) and operating principles (Hornblower 12) allow us to live out our mission of creating amazing experiences.

RESPECT stands for: Respect, Environment, Safety First, Professionalism, Exceed, Communication, and Teamwork.

We treat others guests and fellow crew members alike with Respect, by fostering a diverse and inclusive environment.

We are stewards of the Environment through practicing conservation, protection, and education.

We believe in Safety First by creating and maintaining a safe and secure workplace.

We are Professional, and will demonstrate that in the following ways:

We are on time to start and stop and we come prepared.

We make objective data- and logic-based decisions with limited emotion.

We prioritize by making difficult trade-offs and fast, quality decisions. We follow the 80:100 rule, making decisions that are at least 80% right, but 100% actionable.

We Exceed expectations, embracing these principles:

We strive to innovate and reinvent, always looking forward and not stuck in the past.

We value Communication, by following guiding principles:

We listen to each other fellow crew members and guests and are responsive, vehemently following the 24-hour rule.

We are transparent and efficient in our processes and do not entertain politics and bureaucracy.

Teamwork helps drive us towards success, and together we embody teamwork by:

We function as a team, playing our role and trusting our teammates.

We work hard but have fun and don't take ourselves too seriously.

And most importantly, we take the time to recognize and celebrate our successes together under the Hornblower family