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Food Service Operations Manager

2 months ago

Chicago, Illinois, United States Compass Group, North America Full time
Job Summary

As a Food Service Operations Manager with Compass Group, North America, you will play a critical role in ensuring the success of our food service operations. This position is responsible for coordinating the activities of other food-service employees, creating an enjoyable dining experience for customers, staff, and visitors.

Key Responsibilities:
  • Customer Service: Provides quality customer service by providing one-on-one attention to detail.
  • Food Service Operations: Oversees and participates in the preparation and service of food and beverage items in accordance with company standards for presentation, sanitation, safety, and portion control.
  • Menu Planning: Helps plan menus to ensure variety and quality of food offerings.
  • Meal Service: Ensures timely, efficient meal service; supervises serving of meals.
  • Employee Training: Trains employees; assigns and coordinates work of employees to promote efficiency and excellence in food and service.
  • Work Procedures: Determines work procedures, prepares work schedules, and expedites work flow.
  • Reporting: Uses proper systems for completion of required daily/weekly/monthly reports such as inventory-cash reports-production records, payroll, and time-keeping.
  • Cash Handling: Responsible for proper cash handling as established by the Food Accounting Manual (deposits - petty cash - change funds).
  • Supply Management: Orders food and other necessary supplies from approved sources or purveyors.
  • Sanitation and Safety: Directs and participates in the overall sanitation and safety of the facility and employees in accordance with company standards and government regulations.
  • Staff Development: Develops sanitation schedule and ensures food-service employees adhere to the schedule for cleaning of kitchen and dining area and washing of kitchen utensils and equipment.
  • Leadership: Issues written and oral instructions. Helps select and orient employees; oversees staff training in areas of responsibility.
What We Offer:

As an Associate at Compass Group, North America, you will have access to a range of benefits, including:

  • Retirement Plan: A comprehensive retirement plan to help you save for your future.
  • Associate Shopping Program: Discounts on food, merchandise, and services.
  • Health and Wellness Programs: Access to health and wellness programs to support your physical and mental well-being.
  • Discount Marketplace: Discounts on products and services from leading retailers.
  • Identity Theft Protection: Protection against identity theft and fraud.
  • Pet Insurance: Insurance coverage for your furry friends.
  • Voluntary Benefits: Optional benefits, including critical illness insurance, accident insurance, hospital indemnity insurance, legal services, and choice auto and home program.

Full-time positions also offer medical, dental, vision, life insurance/AD, disability insurance, commuter benefits, employee assistance program, and flexible spending accounts (FSAs).