Field Service Engineer

3 days ago


Boston, Massachusetts, United States Agilent Full time
Job Title: Field Service Engineer

As a Field Service Engineer at Agilent, you will be responsible for installing, maintaining, and repairing our cutting-edge instruments at customer sites. This role requires a strong technical background, excellent communication skills, and a passion for delivering exceptional customer service.

Key Responsibilities:
  • Travel to customer locations to perform service and maintenance tasks
  • Install and optimize hardware and software products at customer sites
  • Diagnose and resolve product performance problems
  • Perform routine maintenance and repair services
  • Proactively respond to potential equipment issues to prevent unplanned interruptions
  • Deliver fully integrated solutions, including peripherals, communications, operating systems, and applications software
Requirements:
  • Bachelor's degree in a science or engineering field
  • 0-2 years of experience in a similar position or as an end-user
  • Experience with troubleshooting and problem-solving
  • Verbal and written communication skills are clear, respectful, and timely
  • Valid driver's license and passport
What We Offer:
  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package
  • The chance to work with cutting-edge technology and make a real impact on our customers' businesses

Agilent Technologies, Inc. is an Equal Employment Opportunity and Affirmative Action employer. We value diversity at all levels and are committed to creating an inclusive work environment. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, religion or religious creed, color, gender, gender identity, gender expression, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, registered domestic partner status, age, sexual orientation, military or veteran status, protected veteran status, or any other basis protected by federal, state, local law, ordinance, or regulation.


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