Field Service Engineer II

2 days ago

Boston, Massachusetts, United States Bio-Rad Laboratories Full time
Job Summary

We are seeking a highly skilled Field Service Engineer II to join our team at Bio-Rad Laboratories. As a key member of our Global Commercial Operations Group, you will be responsible for providing critical assistance and care to customers in the New England region.

Key Responsibilities
  • Perform repairs, upgrades, and preventative maintenance on Bio-Rad's Clinical Diagnostics and Life Science instruments to ensure quality performance.
  • Respond to emergencies and assist staff in other regions as needed.
  • Build and sustain strong relationships with customers to anticipate and advocate for their needs.
  • Adhere to FDA and GMP regulations and requirements with detailed record keeping and service documentation.
Requirements
  • At least 3 years of transferable field service experience servicing electro-mechnical/electronic/optical/robotics equipment.
  • A.S. or B.S. in Electronics, Biomedical Engineering, or Mechanical Engineering (or a related field or military equivalent experience).
  • Strong electro-mechanical troubleshooting skills and fundamental knowledge of computer networking.
  • Excellent customer relation and communication skills, both written and oral.
  • Flexibility and enthusiasm for daily travel.
Preferred Skills
  • Hands-on experience with Diagnostic or Life Science instruments.
Total Rewards Package

Bio-Rad offers a competitive and comprehensive Total Rewards Program that provides value, quality, and inclusivity while satisfying the diverse needs of our evolving workforce.

The program includes a variety of options, including competitive medical plans, free HSA funds, a new fertility offering with stipend, group life and disability, paid parental leave, 401k plus profit sharing, an employee stock purchase program, a new upgraded and streamlined mental health platform, extensive learning and development opportunities, education benefits, student debt relief program, pet insurance, wellness challenges and support, paid time off, Employee Resource Groups (ERG's), and more.

Compensation

The estimated base salary range for this position is $72,800 to $100,100 at the time of posting. Actual compensation will be provided in writing at the time of offer, if applicable, and is based on several factors we believe fairly and accurately impact compensation, including geographic location, experience, knowledge, skills, abilities, and other job permitted factors.

This position is eligible for a variable annual bonus, which is dependent upon achievement of your individual objectives and Company performance.

About Bio-Rad

For 70 years, Bio-Rad has focused on advancing the discovery process and transforming the fields of science and healthcare. As one of the top five life science companies, we are a global leader in developing, manufacturing, and marketing a broad range of high-quality research and clinical diagnostic products.

We help people everywhere live longer, healthier lives. Recently voted a Best Place to Work, Bio-Rad offers a unique employee experience with collaborative teams that span the globe.

Here, you are supported by leadership to build your career and are empowered to drive change that makes an impact you can see.

EEO Statement

Bio-Rad is an Equal Employment Opportunity/Affirmative Action employer, and we welcome candidates of all backgrounds. Veterans, people with physical or mental disabilities, and people of all race, color, sex, sexual orientation, gender identity, religion, national origin and citizenship status are encouraged to apply.

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