Senior People Operations Business Partner

7 days ago

Oklahoma City, Oklahoma, United States ACV Auctions Full time
About ACV Auctions

ACV Auctions is a technology company that has revolutionized the automotive industry by providing a digital marketplace for buying and selling cars online. We are committed to creating a culture of growth, autonomy, and innovation, where our teammates can thrive and make a meaningful impact.

Job Summary

We are seeking an experienced Senior People Operations Business Partner to join our People Operations Team. This role will support our Field Sales Teams and require a passion for all things People, strong management and leadership skills, and the ability to navigate complex situations. The ideal candidate will be a subject matter expert, a collaborative influencer, and a people-first approach.

Key Responsibilities
  • Collaborate with business leaders and teammates to drive a culture of diversity, equity, and inclusion.
  • Partner closely with leaders and teammates to drive excellent work relationships, build morale, and increase productivity and retention.
  • Lead/work with the entire People team and business teams on special projects as needed to support ACV's organizational culture and to ensure an exceptional teammate experience.
  • Be a steward of our teammate experience and role model for ACV's culture.
  • Act as the voice of teammates and leaders in the creation, support, and implementation of people initiatives such as total rewards, learning and development, company policies, etc.
  • Partner with, and coach business leaders in all areas of performance management.
  • Conduct effective, thorough, and objective investigations and handle complex teammate relations issues as necessary.
  • Collaborate with others in support and execution of ACV's safety program, initiatives, and practices which are focused on incident prevention and the safety of all teammates.
  • Manage workers' compensation claims including reporting, management, and tracking to ensure a best-in-class process across the organization.
  • Assure Company policies are administered fairly and consistently across the organization.
  • Understand the staffing needs and partner with Talent Acquisition Team to develop and execute effective talent attraction strategies.
  • Identify, develop, and execute best practices, policies, and procedures that are aligned to supporting the needs of the business and improving teammate experience.
  • Identify and provide solutions to address areas of opportunity in all areas of People Operations.
  • Work with leaders and other members of the people team to execute effective performance management and career development initiatives (onboarding plans, performance feedback, succession planning, teammate development/coaching, career pathing).
  • Work with the Total Rewards team regarding all areas of Total rewards (Benefits, Compensation, Equity, Wellness, etc.).
  • Partner with functional/area leaders to obtain and review regular reporting on achievements to KPIs and data analysis on the state and health of their teams.
  • Consult and advise leaders on the organizational design of their teams and departments.
  • Ensure compliance with federal, state, and local employment laws and regulations.
  • Responsible to contribute to the development of others within the People Team - including inside and outside of their immediate work team.
  • Involved with and/or lead cross-functional projects and initiatives.
Requirements
  • A people-first approach and a commitment to excellence.
  • BS/BA in a related discipline or equivalent combination of education and experience.
  • A passion for the mission, vision, and values of ACV.
  • 8+ years of experience in a People/Human Resources and/or related profession.
  • Experience working with a dispersed work group across multiple locations and geographic areas.
  • Thorough knowledge in the areas of employee relations, compensation, compliance, organizational design, benefits, and total rewards.
  • Technically proficient and able to use GSuite, Microsoft Windows products, and have prior working experience using HRIS System(s).
  • Ability to maintain a high degree of confidentiality.
  • Excellent organizational and administrative skills, attention to detail, and follow-up skills.
  • Strong communication skills and ability to work across multiple locations.
  • Strong business and People/HR acumen, including strong problem-solving skills, critical thinking, analysis, and being agile while leading through change.
  • Excellent project management skills, and the ability to meet deadlines.
  • Experience in full-cycle recruitment process, total rewards programs, employee relations, and compliance.
  • Strong coaching and consulting skills.
  • Ability to handle multiple priorities and have strong time management skills.
  • Ability to work independently.
  • PHR and/or SHRM-CP Certification preferred.
What We Offer
  • Comprehensive benefits offerings for benefits-eligible teammates.
  • Unique culture that truly values each and every teammate.
  • Career development and future growth opportunities.

No immigration or work visa sponsorship will be provided for this position.

Our Values

Trust & Transparency | People First | Positive Experiences | Calm Persistence | Never Settling

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