Public Assistance Program Specialist

2 weeks ago


Franklin, Indiana, United States State of Indiana Full time
About the Role

The State of Indiana is seeking a highly skilled Public Assistance Program Specialist to join our team. As a key member of our organization, you will play a critical role in ensuring the effective delivery of public assistance programs to our citizens.

Key Responsibilities
  • Review eligibility recommendations and information provided by contract staff to determine the best course of action.
  • Make eligibility determinations for public assistance programs in compliance with state and federal rules, regulations, and guidelines.
  • Examine data matches to identify inconsistencies and unreported data.
  • Approve claims referred and calculated by the contractor.
  • Conduct full eligibility interviews for public assistance applicants.
  • Stay up-to-date on changes in rules, regulations, and guidelines related to public assistance programs.
Requirements
  • Willingness to travel with reasonable accommodation.
  • Thorough knowledge of public assistance policy, practices, and procedures.
  • Thorough knowledge of federal, state, and local rules and regulations related to public assistance programs.
  • Working knowledge of computerized eligibility systems.
  • Ability to identify problems, evaluate alternatives, and implement effective solutions.
  • Ability to use tact and empathy in dealing with people from varied backgrounds.
  • Ability to use discretion in dealing with all clients and fellow employees' personal information.
  • Demonstrates effective interview and communication skills.
  • Ability to be flexible and self-motivated in managing multiple priorities.
  • Ability to work independently and as part of a team.
  • Ability to perform basic mathematical calculations.
Benefits of Employment
  • Three (3) medical plan options (including RX coverage) as well as vision and dental plans.
  • Wellness Rewards Program: Complete wellness activities to earn gift card rewards.
  • Health savings account, which includes bi-weekly state contribution.
  • Flexible work scheduling options, including the potential for hybrid remote work for employees whose work may be performed outside state facilities.
  • Deferred compensation 457B account (similar to 401k plan) with employer match.
  • Two (2) fully-funded pension plan options.
  • A robust, comprehensive program of leave policies covering a variety of employee needs.
  • Group life insurance.
  • Referral Bonus program.
  • Employee assistance program that allows for covered behavioral health visits.
  • Qualified employer for the Public Service Loan Forgiveness Program.
  • Free LinkedIn Learning access.


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