Mobile Customer Service Representative

4 weeks ago


Buffalo, New York, United States Spectrum Full time
Mobile Customer Service Representative

Are you passionate about delivering exceptional customer experiences? Do you enjoy working in a fast-paced environment where no two days are the same? As a Mobile Customer Service Representative at Spectrum, you will be the voice of our company, providing top-notch support to our customers and helping them resolve a variety of mobile-related issues.

Key Responsibilities:
  • Provide expert-level support to customers via phone, email, and chat
  • Resolve customer complaints and concerns in a timely and professional manner
  • Stay up-to-date on the latest mobile products and services to provide accurate and informed support
  • Work collaboratively with internal teams to resolve complex customer issues
  • Meet or exceed performance metrics and quality standards

What You'll Bring:
  • High school diploma or equivalent required; associate's or bachelor's degree preferred
  • 6+ months of customer service experience; 6+ months of working with software applications; 6+ months of high-volume phone experience in customer service or a call center
  • Excellent communication, problem-solving, and time management skills
  • Ability to work a variety of schedules, including nights, weekends, and holidays

Why Spectrum?
  • Competitive starting pay of $20 per hour
  • Opportunities for career growth and advancement
  • Comprehensive benefits package, including medical, dental, and vision insurance
  • Generous paid time off and holidays
  • Recognition and rewards for outstanding performance

Get to Know Us:
  • Spectrum is a leading provider of cable, internet, and mobile services to millions of customers across the United States
  • We're committed to delivering exceptional customer experiences and building long-term relationships with our customers
  • We offer a dynamic and supportive work environment, with opportunities for growth and development


  • Buffalo, New York, United States Spectrum Full time

    Customer Service Representative for Mobile ServicesWe are seeking a skilled Customer Service Representative to join our team in providing exceptional service to our mobile customers. As a Customer Service Representative, you will be responsible for resolving customer inquiries, addressing concerns, and providing solutions to ensure customer satisfaction.Key...


  • Buffalo, New York, United States T-Mobile Full time

    As a Mobile Associate at T-Mobile, you will:Help customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store.Explore individual needs and provide hands-on demonstrations of the latest technology in-store.Perform side-by-side selling to find personalized solutions beyond the bare-bones device.Hiring...


  • Buffalo, New York, United States Continental Service Group Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for managing and collecting on delinquent accounts using a consultative approach. Your primary goal will be to help consumers resolve their financial obligations in a...


  • Buffalo, New York, United States Northwest LLC Full time

    Job SummaryNorthwest LLC is seeking a highly skilled Customer Service Representative to join our Contact Center team. As a key member of our team, you will be responsible for providing exceptional customer service to clients, utilizing multiple customer databases, and providing technical assistance as required.Key ResponsibilitiesMeet productivity standards...


  • Buffalo, New York, United States Circle K Full time

    Customer Service Representative Job SummaryWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Circle K. As a Customer Service Representative, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key...


  • Buffalo, New York, United States Clark Holdings Inc. Tim Hortons Full time

    Customer Service RepresentativeWe are seeking a highly motivated and friendly Customer Service Representative to join our team at Tim Hortons. As a Customer Service Representative, you will be responsible for delivering exceptional customer service, processing food orders, and maintaining a clean and inviting dining room.Key Responsibilities:Deliver...


  • Buffalo, New York, United States Clark Holdings Inc. Tim Hortons Full time

    Customer Service RepresentativeWe are seeking a friendly and energetic Customer Service Representative to join our team at Tim Hortons. As a Customer Service Representative, your top priority is guest satisfaction. You will have the opportunity to deliver exceptional guest experiences, create a positive first impression, and ensure coffee and products are...


  • Buffalo, New York, United States Enterprise Holdings Full time

    Customer Service RepresentativeAt Enterprise Holdings, we're committed to delivering exceptional customer experiences. As a Customer Service Representative, you'll play a vital role in ensuring our customers receive the highest level of service.Key Responsibilities:Provide friendly and efficient transactions to customersOffer company-approved services and...


  • Buffalo, New York, United States Clark Holdings Inc. Tim Hortons Full time

    Job Title: Customer Service RepresentativeJob Summary: We are seeking a friendly and energetic Customer Service Representative to join our team at Tim Hortons. As a Customer Service Representative, you will be responsible for delivering exceptional customer service, processing food orders, and maintaining a clean and inviting dining room.Key...


  • Buffalo, New York, United States Clark Holdings Inc. Tim Hortons Full time

    Customer Service RepresentativeWe are seeking a friendly and energetic Customer Service Representative to join our team at Tim Hortons. As a Customer Service Representative, your top priority is guest satisfaction. Whether you are the first person our guests encounter or you are producing quality food items that our guests have come to enjoy, you will have...


  • Buffalo, New York, United States Kelton Enterprises, LLC Full time

    Work with UsAt Kelton Enterprises, LLC, we're dedicated to delivering exceptional guest service and making a positive impact in our community. As a crew member, you'll be part of a fun and dynamic team that's passionate about providing a great experience for our customers.What We Offer• Competitive wages ranging from $15 - $17 per hour• Flexible...


  • Buffalo, New York, United States Clark Holdings Inc. Tim Hortons Full time

    Customer Service Representative Job DescriptionWe are seeking a friendly and energetic Customer Service Representative to join our team at Tim Hortons. As a Customer Service Representative, your top priority is guest satisfaction. You will have the opportunity to deliver and create exceptional guest experiences, working in a fast-paced environment with a...


  • Buffalo, New York, United States Clark Holdings Inc. Tim Hortons Full time

    Job Title: PT Customer Service RepresentativeWe are seeking a friendly and energetic part-time Customer Service Representative to join our team at Tim Hortons in Williamsville, NY. As a Customer Service Representative, your top priority is providing exceptional guest experiences. You will have the opportunity to deliver outstanding customer service, process...


  • Buffalo, New York, United States Gordon Food Service Full time

    About the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Part Time Store Associate. As a key member of our store team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and supporting the sales and operational goals of our store.Key...


  • Buffalo, New York, United States Clark Holdings Inc. Tim Hortons Full time

    Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our front-line team, you will be responsible for delivering exceptional guest experiences and ensuring that our customers receive the highest level of service.Key Responsibilities:Provide...


  • Buffalo, New York, United States Installs LLC Full time

    Job SummaryInstalls LLC is seeking a skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients and customers.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and professional mannerProvide support through...


  • Buffalo, New York, United States Hertz Full time

    Customer Service RepresentativeAt Hertz, we're looking for a skilled Customer Service Representative to join our team. As a key member of our customer-facing staff, you'll be responsible for delivering exceptional service to our customers, ensuring their needs are met and exceeded.Key Responsibilities:Provide top-notch customer service, resolving issues and...


  • Buffalo, New York, United States Clark Holdings Inc. Tim Hortons Full time

    Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our front-line team, you will be responsible for delivering exceptional customer experiences and ensuring that our guests feel valued and appreciated.Key Responsibilities:Provide...


  • Buffalo, New York, United States Clark Holdings Inc. Tim Hortons Full time

    Job Title: Customer Service RepresentativeJob Summary: We are seeking a friendly and energetic Customer Service Representative to join our team at Tim Hortons. As a Customer Service Representative, you will be responsible for delivering exceptional customer service, processing food orders, and maintaining a clean and inviting dining room.Key...


  • Buffalo, New York, United States Clark Holdings Inc. Tim Hortons Full time

    Customer Service Representative Job DescriptionWe are seeking a friendly and energetic Customer Service Representative to join our team at Tim Hortons. As a Customer Service Representative, your top priority is guest satisfaction. You will have the opportunity to deliver and create exceptional guest experiences, working in a fast-paced environment with a...