Customer Service Representative

4 weeks ago


Buffalo, New York, United States Clark Holdings Inc. Tim Hortons Full time
Customer Service Representative

We are seeking a friendly and energetic Customer Service Representative to join our team at Tim Hortons. As a Customer Service Representative, your top priority is guest satisfaction. You will have the opportunity to deliver exceptional guest experiences, create a positive first impression, and ensure coffee and products are always fresh and accurate.

Key Responsibilities:
  • Maintain a clean and inviting dining room, parking lot, and wear proper attire.
  • Deliver exceptional customer service through a friendly attitude, attentive behavior, and in-depth product knowledge.
  • Enhance the customer experience by following the S.E.T. Principles: Smile, Eye Contact, Thank You.
  • Use proper procedures to ensure accurate orders, such as repeating the customer's order and verifying what products are being delivered to each customer.
  • Greet customers promptly and warmly within 5 seconds at the front counter and drive-thru.
  • Maintain speed of service targets by working efficiently and meeting customers' needs.
Requirements:
  • Excellent customer service skills with a friendly and welcoming attitude.
  • Ability to work in a fast-paced environment with a sense of urgency.
  • Strong communication and interpersonal skills.
  • Ability to work on a team and with multiple employees.
  • Attention to detail and ability to accurately process orders.
  • Willingness to assist with training new employees.

Clark Holdings Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.



  • Buffalo, New York, United States Circle K Full time

    Customer Service Representative Job SummaryWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Circle K. As a Customer Service Representative, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key...


  • Buffalo, New York, United States Clark Holdings Inc. Tim Hortons Full time

    Customer Service RepresentativeWe are seeking a highly motivated and friendly Customer Service Representative to join our team at Tim Hortons. As a Customer Service Representative, you will be responsible for delivering exceptional customer service, processing food orders, and maintaining a clean and inviting dining room.Key Responsibilities:Deliver...


  • Buffalo, New York, United States Clark Holdings Inc. Tim Hortons Full time

    Job Title: Customer Service RepresentativeJob Summary: We are seeking a friendly and energetic Customer Service Representative to join our team at Tim Hortons. As a Customer Service Representative, you will be responsible for delivering exceptional customer service, processing food orders, and maintaining a clean and inviting dining room.Key...


  • Buffalo, New York, United States Clark Holdings Inc. Tim Hortons Full time

    Customer Service RepresentativeWe are seeking a friendly and energetic Customer Service Representative to join our team at Tim Hortons. As a Customer Service Representative, your top priority is guest satisfaction. Whether you are the first person our guests encounter or you are producing quality food items that our guests have come to enjoy, you will have...


  • Buffalo, New York, United States Clark Holdings Inc. Tim Hortons Full time

    Customer Service Representative Job DescriptionWe are seeking a friendly and energetic Customer Service Representative to join our team at Tim Hortons. As a Customer Service Representative, your top priority is guest satisfaction. You will have the opportunity to deliver and create exceptional guest experiences, working in a fast-paced environment with a...


  • Buffalo, New York, United States Clark Holdings Inc. Tim Hortons Full time

    Job Title: PT Customer Service RepresentativeWe are seeking a friendly and energetic part-time Customer Service Representative to join our team at Tim Hortons in Williamsville, NY. As a Customer Service Representative, your top priority is providing exceptional guest experiences. You will have the opportunity to deliver outstanding customer service, process...


  • Buffalo, New York, United States Installs LLC Full time

    Job SummaryInstalls LLC is seeking a skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients and customers.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and professional mannerProvide support through...


  • Buffalo, New York, United States Hertz Full time

    Customer Service RepresentativeAt Hertz, we're looking for a skilled Customer Service Representative to join our team. As a key member of our customer-facing staff, you'll be responsible for delivering exceptional service to our customers, ensuring their needs are met and exceeded.Key Responsibilities:Provide top-notch customer service, resolving issues and...


  • Buffalo, New York, United States Clark Holdings Inc. Tim Hortons Full time

    Job Title: Customer Service RepresentativeJob Summary: We are seeking a friendly and energetic Customer Service Representative to join our team at Tim Hortons. As a Customer Service Representative, you will be responsible for delivering exceptional customer service, processing food orders, and maintaining a clean and inviting dining room.Key...


  • Buffalo, New York, United States Clark Holdings Inc. Tim Hortons Full time

    Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for delivering exceptional customer experiences, ensuring guest satisfaction, and maintaining a clean and welcoming environment.Key...


  • Buffalo, New York, United States Clark Holdings Inc. Tim Hortons Full time

    Customer Service RepresentativeWe are seeking a highly motivated and friendly Customer Service Representative to join our team at Tim Hortons. As a key member of our morning shift team, you will be responsible for delivering exceptional customer service and ensuring a positive experience for our guests.Key Responsibilities:Provide excellent customer service...


  • Buffalo, New York, United States Clark Holdings Inc. Tim Hortons Full time

    Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our front counter team, you will be responsible for delivering exceptional customer service and ensuring a positive experience for our guests.Key Responsibilities:Provide friendly and...


  • Buffalo, New York, United States Clark Holdings Inc. Tim Hortons Full time

    Customer Service RepresentativeWe are seeking a friendly and energetic Customer Service Representative to join our team at Tim Hortons. As a Customer Service Representative, your top priority is guest satisfaction. Whether you are the first person our guests encounter or you are producing quality food items that our guests have come to enjoy, you will have...


  • Buffalo, New York, United States Community Health Center of Buffalo Full time

    Job Summary:The Customer Service Representative plays a vital role in delivering exceptional patient care and ensuring a positive experience. They must possess excellent communication skills to effectively interact with patients and address their needs. The primary function of the Customer Service Representative is to complete administrative and clinical...


  • Buffalo, New York, United States Genuine Parts Company Full time

    Job SummaryAs a Customer Service Representative at Genuine Parts Company, you will play a vital role in ensuring customer satisfaction by accurately fulfilling customer orders and managing incoming customer calls. This position requires strong communication skills, reliability, and attention to detail.Key Responsibilities• Respond to customer inquiries...


  • Buffalo, New York, United States Genuine Parts Company Full time

    Job SummaryAs a Customer Service Representative at Genuine Parts Company, you will be responsible for providing exceptional customer service and support to our valued clients. This role involves accurately fulfilling customer orders, managing incoming customer calls, and ensuring timely resolution of customer inquiries.Key ResponsibilitiesRespond to customer...


  • Buffalo, New York, United States Tops Friendly Markets Full time

    At Tops Friendly Markets, we're looking for a skilled Customer Service Representative to join our team. As a key member of our store team, you'll be responsible for providing exceptional customer service, ensuring a seamless shopping experience for our customers. Your duties will include scanning and/or ringing customer purchases, bagging orders, and...


  • Buffalo, New York, United States Clark Holdings Inc. Tim Hortons Full time

    Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our front-line team, you will be responsible for delivering exceptional guest experiences and ensuring that our customers receive the highest level of service.Key Responsibilities:Provide...


  • Buffalo, New York, United States U-Haul Full time

    Customer Service RepresentativeAre you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced environment where no two days are the same? U-Haul is seeking a highly motivated and customer-focused Customer Service Representative to join our team!Key Responsibilities:Provide top-notch customer service to U-Haul customers,...


  • Buffalo, New York, United States Clark Holdings Inc. Tim Hortons Full time

    Customer Service RepresentativeWe are seeking a friendly and energetic Customer Service Representative to join our team at Tim Hortons. As a Customer Service Representative, your top priority is guest satisfaction. Whether you are the first person our guests encounter or you are producing quality food items that our guests have come to enjoy, you will have...