Customer Service Representative
2 weeks ago
Customer Service Representative
At Hertz, we're looking for a skilled Customer Service Representative to join our team. As a key member of our customer-facing staff, you'll be responsible for delivering exceptional service to our customers, ensuring their needs are met and exceeded.
Key Responsibilities:
- Provide top-notch customer service, resolving issues and answering questions in a timely and professional manner.
- Work closely with colleagues to ensure seamless service delivery and maintain a positive customer experience.
- Stay up-to-date on company policies and procedures to provide accurate information to customers.
Requirements:
- 3+ years of experience in customer service, with a focus on operations and sales.
- Valid driver's license and rental car experience a plus.
- Excellent communication and problem-solving skills.
What We Offer:
- Competitive hourly rate and commission structure.
- Opportunities for career growth and professional development.
- A dynamic and supportive work environment.
About Us:
Hertz is one of the largest airport general use vehicle rental companies in the world, with a presence in over 9,700 locations across the globe. We're committed to delivering exceptional customer experiences and providing our employees with the tools and support they need to succeed.
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